TriggerVox is an AI customer service platform with an AI chatbot, live chat, and voice assistant that automates lead capture, support, and appointment booking…
Category
Live Chat
Pricing
TriggerVox uses tiered paid subscription plans that all include both Voice AI and Chat AI, with a 14-day free trial; exact plan prices are not publicly disclosed on the site.
TriggerVox is an AI-powered customer service platform built for service-based businesses such as pest control, auto repair, collision repair, plumbing, and water/fire restoration companies. It provides a 24/7 AI receptionist that answers inbound phone calls, a website voice assistant for real-time spoken conversations, a website chat assistant for lead qualification, and automated outbound follow-up calls to re-engage leads. The platform also ships a WordPress AI Chatbot Plugin so businesses can embed the assistant directly on their site. Agents can be trained on a business's own knowledge base and scripts, can hand off to a human when needed, and are designed to automate appointment booking and support without requiring a live agent on staff.
Key Features
Website Voice Assistant — Real-time spoken AI conversations with website visitors to answer questions and qualify leads.
Website Chat Assistant — AI-driven chat widget for lead qualification and customer support on the business's website.
24/7 AI Phone Receptionist — Answers inbound calls around the clock and places automated outbound follow-up calls to re-engage leads.
Appointment Booking Automation — Automates scheduling of appointments directly through the AI agent's conversations.
Human Handoff — Transfers conversations to a live human agent when needed.
WordPress AI Chatbot Plugin — Dedicated plugin for embedding the AI assistant directly on WordPress sites.
Pros & Cons
Pros
Covers voice, chat, and phone in one platform, so businesses don't need separate tools for each channel
Purpose-built industry pages (pest control, collision repair, restoration) suggest workflows tailored to trades/service businesses rather than a generic chatbot
Offers a 14-day free trial and integrates with common CRMs (HubSpot, GoHighLevel, Zoho) and automation tools (Zapier, Make.com)
Cons
No public pricing table with exact numbers — buyers must go through a sales/trial flow to learn costs
Narrow focus on a handful of service-business verticals may make it less suited to general-purpose customer support use cases
No independent reviews, case studies, or usage metrics are published to verify claims about deployment scale