TWICE Review, Pricing & Features

TWICE is a circular commerce platform for rental, resale and subscription businesses. Review of features and pricing from 99€/month per location.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Ecommerce
Pricing
Subscription, from 99€/month
Verified
Not yet
Last updated
October 26, 2026
Founded
2018
SaaSFree TrialSubscriptionWorkflow AutomationEnterpriseAPIMultilingualReporting

What is TWICE?

TWICE is a commerce platform for businesses whose products are returned and sold more than once. Most commerce software assumes a product is sold a single time, which does not fit rental, resale or product-as-a-service models. TWICE runs rentals, resales and subscriptions in one system, and the company calls it the operating system for circular commerce.

The platform covers inventory, catalog, orders, customers and sales channels. According to the company, it started in 2018 when its founders set out to make renting as smooth as selling and buying. The site shows ratings of 4.4 on G2 and 4.6 on Capterra.

How does TWICE work?

TWICE separates what a business owns from what it offers. Stock items are individual serialized units, each with its own condition, costs, revenue and history. Listings are the customer-facing offers, such as a name, photos, prices and variants, and they connect to stock through fulfillment rules rather than direct links.

When an order arrives, stock items are assigned automatically based on those rules, and staff can override or scan a barcode to pick a specific unit. Availability updates as items are reserved, picked up, returned or sent to maintenance, so the same inventory can be sold through several channels without double-booking.

Key features of TWICE

Inventory features include serialized tracking, per-unit profitability, document storage and a chronological history of every action on an item. Catalog tools include variants, price tables, seasonal and rate-based rental pricing, add-ons, upsell recommendations and smart collections. Checkout can be customized per listing, for example asking for skier height or driver's license details.

Order handling covers rentals, sales, buybacks and service orders, with deposits, split and partial payments, waivers and attachments. Other tools include a built-in CRM, a hosted online store, a check-in kiosk, workflows, an Admin API, signed webhooks, an MCP server and more than 70 built-in reports.

Key Features

Pros & Cons

Pros

  • Every feature is included in both tiers, so there are no feature-gated upgrades.
  • Serialized inventory tracks condition, cost and revenue for each individual item.
  • One listing can be rented, sold or subscribed to, avoiding duplicate records.
  • Published pricing with a 14-day free trial and no credit card required.
  • Includes a hosted online store, kiosk, CRM and 70+ built-in reports.
  • Offers an API, signed webhooks and an MCP server for custom integrations.

Cons

  • Locations are billed at 199€ per month each (first one half price), which adds up for multi-location operators.
  • Standard charges a 1.5% commission on payments processed through TWICE.
  • No named third-party integrations are listed, so connections rely on the API.
  • Guided onboarding costs 999€ and Premium 1,990€ unless on the Enterprise tier.

Pricing

Frequently Asked Questions

What is TWICE?

TWICE is a circular commerce platform for rental, resale and subscription businesses. It combines serialized inventory, catalog, orders, customers and sales channels in one system.

How much does TWICE cost?

The Standard tier has a 0€ platform fee plus 199€ per inventory location per month, with the first location 50% off, so one location costs 99€ per month. Standard also charges a 1.5% commission on processed payments. Enterprise starts from 5,000€ per month.

Does TWICE have a free trial?

Yes. The pricing page states that booking a demo includes a 14-day free trial, and no credit card is required.

Who is TWICE best for?

It suits businesses that rent, resell or subscribe products, such as equipment rental shops and secondhand sellers. It is built for products that are returned and sold more than once.

Does TWICE limit features by plan?

No. Standard and Enterprise run on the same platform with every feature included. They differ in payment commission, transactional rates and available services such as onboarding and account management.

What does TWICE integrate with?

The sources do not name specific third-party apps. TWICE offers an Admin API, bulk API, signed webhooks, API keys, workflow HTTP request actions and an MCP server for AI tools.

Is TWICE good for small businesses?

It can be. A single location starts at 99€ per month on the Standard tier, and a self-service onboarding path with Launch Guides is available. Costs rise with each added location.

What types of orders does TWICE support?

It supports rental orders, sale orders, buyback orders and service or maintenance orders. Each type has its own lifecycle and fulfillment logic.

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