Compare Alchemer and SurveyJS on pricing, features, platforms, and ratings — both Surveys tools, Subscription vs freemium pricing to decide which fits your…
At a Glance
Alchemer
SurveyJS
Primary category
Surveys
Surveys
Rating
Not documented
Not documented
Pricing model
Subscription
freemium
Starting price
$55/month per user
Free
Free plan
Not documented
Yes
Free trial
Yes
Not documented
Platforms
Web
Web
Team collaboration
Not documented
Not documented
AI features
Yes
Not documented
Public API
Yes
Yes
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
Alchemer
Collaborator — $55/month per user (or ~$26.25/month billed annually) monthly or annual
Professional — $165/month per user (max 3 users) monthly or annual
Full Access — $275/month per user (max 3 users) monthly or annual
PRO — $1,029 one-time (renews $409/year) one-time plus optional annual renewal
Enterprise — From $2,299 one-time (renews from $919/year) one-time plus optional annual renewal
Pros & Cons
Alchemer
Pros
Deep survey logic and customization options
Large integration ecosystem (400+ pre-built connectors)
Recognized as a Gartner Magic Quadrant Leader for Voice of Customer platforms for multiple years
Scales from small teams to enterprise use cases
Cons
Per-user pricing becomes expensive as team size or response volume grows
Professional and Full Access plans are capped at 3 users before requiring custom Business Platform pricing
Annual response volumes are limited by plan tier
SurveyJS
Pros
Free open-source Form Library covers most embedding use cases
Full data ownership since forms run inside the developer's own app
One-time perpetual license model instead of mandatory recurring fees
Works with all major JavaScript frameworks
Highly customizable question types and logic
Cons
Requires development resources to implement, unlike no-code survey tools
Commercial tiers require upfront payment for the Creator, Dashboard, and PDF Generator
Small company size means a slower feature release pace than large SaaS vendors
Documentation is developer-oriented and less accessible to non-technical users
No built-in survey distribution or audience/panel features like hosted competitors
Use Cases
Alchemer
Customer experience feedback programs — Collect and analyze feedback across surveys, reviews, and social channels in one platform.
Complex market research surveys — Build branching, logic-driven surveys with advanced statistical analysis.
Feedback-driven workflow automation — Trigger automated actions in CRMs and other tools based on survey responses.
SurveyJS
Embedded surveys inside a SaaS product — Software teams add custom surveys and forms directly inside their own product rather than linking out to a third-party tool.
Full data ownership requirements — Organizations with strict data residency or privacy requirements keep all survey response data on their own infrastructure.
White-labeled client form solutions — Agencies build custom-branded form and survey experiences for client projects using SurveyJS as the underlying engine.