Compare Corteza CRM and Capsule CRM on pricing, features, platforms, and ratings — both CRM tools, Free / Open Source (self-hosted); optional paid support…
At a Glance
Corteza CRM
Capsule CRM
Primary category
CRM
CRM
Rating
Not documented
Not documented
Pricing model
Free / Open Source (self-hosted); optional paid support from Planet Crust
Freemium
Starting price
Free
Free (paid plans from $18/user/month billed annually)
Free plan
Yes
Yes
Free trial
Not documented
Not documented
Platforms
Not documented
Web, iOS, Android
Team collaboration
Not documented
Not documented
AI features
Not documented
Yes
Public API
Yes
Yes
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
Corteza CRM
Community (Self-Hosted) — Free N/A
Capsule CRM
Free — $0 N/A
Starter — $18/user/month Annual
Growth — $36/user/month Annual
Advanced — $60/user/month Annual
Ultimate — $75/user/month Annual
Pros & Cons
Corteza CRM
Pros
Free and open source with no per-seat licensing fees, unlike Salesforce, HubSpot, or Zoho CRM
Fully customizable data model, fields, and workflows via the underlying Corteza low-code platform
Includes built-in sales automation, lead scoring, and forecasting out of the box
Self-hosting keeps customer and sales data entirely within the organization's own infrastructure
Cons
Requires self-hosting and DevOps capability, unlike turnkey SaaS CRM products
Smaller feature depth and third-party marketplace than dedicated commercial CRMs like HubSpot or Salesforce
Fewer native integrations with popular marketing and support tools out of the box
Smaller community and documentation base than mainstream CRM platforms
Capsule CRM
Pros
Simple enough to set up without a dedicated CRM administrator
Usable permanent free plan for very small teams
Native integrations with common email, accounting, and marketing tools
AI enrichment and summary features included starting at a mid-tier price point
Cons
Free plan is capped at just 2 users and 250 contacts
Automations, multiple pipelines, and AI features require higher-priced tiers
Less depth in advanced enterprise features than large enterprise CRMs
Marketing functionality (Transpond) is a separate paid add-on rather than built in
Use Cases
Corteza CRM
Free Self-Hosted CRM — Small and mid-sized businesses adopt Corteza CRM to get full CRM functionality without recurring per-seat SaaS fees.
Customizable Sales Pipeline Management — Organizations with non-standard sales processes use Corteza CRM's low-code customization to tailor fields and workflows to their exact process.
Salesforce Replacement — Organizations looking to move off Salesforce for cost or data-control reasons adopt Corteza CRM as an open-source, self-hosted alternative.
Capsule CRM
Small Business Sales Pipeline Management — Solo founders and small sales teams track deals through a visual pipeline without a complex setup.
Agency Client & Project Management — Agencies manage client relationships and post-sale project boards in one system.