HyperDX vs Oh Dear

HyperDX and Oh Dear both fall under the broad umbrella of monitoring, but they watch very different things: HyperDX is a full-stack observability platform…

Best for HyperDX: Engineering teams needing unified logs, traces, metrics, and session replay for their own applications, especially those instrumenting with OpenTelemetry and wanting a ClickHouse-backed, usage-priced observability stack.
Best for Oh Dear: Agencies and site owners who need external uptime, SSL, DNS, cron, and performance monitoring with client-facing branded status pages and every feature included on every plan.

At a Glance

 HyperDXOh Dear
Primary categoryDevOpsDevOps
RatingNot documentedNot documented
Pricing modelFreemiumSubscription
Starting priceFree; Starter from $20/month (50 GB included)€15/month (Solo plan)
Free planYesNot documented
Free trialYesYes
PlatformsWebWeb
Team collaborationNot documentedNot documented
AI featuresNot documentedYes
Public APIYesNot documented

Key Differences

Monitoring Scope

HyperDX: HyperDX provides full-stack observability covering logs, traces, metrics, errors, and correlated session replay via OpenTelemetry instrumentation.

Oh Dear: Oh Dear provides external website health checks — uptime, SSL certificate monitoring, DNS/domain expiration, broken link and mixed content scanning, cron job monitoring, and Lighthouse-based performance monitoring.

This determines whether you need deep in-app telemetry (HyperDX) or black-box external website monitoring (Oh Dear).

Pricing Structure

HyperDX: HyperDX is usage-based on storage volume, with a free 3GB/month tier and a $20/month Starter plan (50GB, unlimited users, $0.40/GB overage).

Oh Dear: Oh Dear has no permanent free tier (only a 10-day trial) and prices by number of monitored sites, from €13/month (Mini, 5 sites) up to €201/month (Premium, 200 sites), with every feature included at every tier.

HyperDX cost scales with data volume while Oh Dear cost scales with number of sites/servers monitored — different budgeting models.

Client/Agency Reporting Features

HyperDX: No client-facing status page or agency reporting feature is documented for HyperDX.

Oh Dear: Oh Dear offers branded client status pages with automated monthly reporting, explicitly suited to agencies.

Agencies managing multiple client websites need white-labeled reporting, which is a named Oh Dear feature.

Session Replay & Distributed Tracing

HyperDX: HyperDX offers correlated session replay linking user recordings with backend logs/traces, plus end-to-end tracing across browser or mobile apps through backend services.

Oh Dear: No session replay or distributed tracing feature is documented for Oh Dear.

Debugging user-reported bugs benefits from correlated replay and traces, a capability specific to application observability tools.

Compliance & Hosting Region

HyperDX: HyperDX is SOC 2 Type II certified, with SAML SSO available on the custom-priced Enterprise plan.

Oh Dear: Oh Dear is EU-hosted with GDPR-friendly terms and a Data Processing Agreement (DPA) available; SOC 2 is not mentioned.

Compliance requirements differ by region and industry — SOC 2 matters for US enterprise buyers, while EU hosting and a DPA matter for GDPR-sensitive customers.

Feature-by-Feature

Monitoring Coverage

FeatureHyperDXOh Dear
Uptime monitoringNot documentedAvailable
SSL certificate monitoringNot documentedAvailable
Application logs/traces/metricsAvailableNot documented
Session replayAvailableNot documented
Cron/scheduled job monitoringNot documentedAvailable

Pricing & Plans

FeatureHyperDXOh Dear
Permanent free tierAvailableUnavailable
Entry paid planAvailableAvailable
All features included on every planUnavailableAvailable
Free trialUnavailableAvailable

Compliance & Support

FeatureHyperDXOh Dear
SOC 2 certificationAvailableNot documented
EU hosting / GDPR DPANot documentedAvailable
Money-back guaranteeNot documentedAvailable
Client-facing branded status pagesNot documentedAvailable

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

HyperDX

Free — $0/month Monthly
Starter — $20/month Monthly
Enterprise — Custom pricing Custom

Oh Dear

Solo — €15/month Monthly (2 months free annually)
Freelance — €49/month Monthly (2 months free annually)
Studio — €99/month Monthly (2 months free annually)
Agency — €149/month Monthly (2 months free annually)
Agency Plus — €199/month Monthly (2 months free annually)
Portfolio — €249/month Monthly (2 months free annually)
Portfolio Plus — €329/month Monthly (2 months free annually)
Scale — €399/month Monthly (2 months free annually)
Enterprise — Custom Custom

Pros & Cons

HyperDX

Pros

  • Fully open source and self-hostable under MIT and Apache 2.0 licenses
  • ClickHouse backend delivers fast queries even at very large log and trace volumes
  • Usage-based pricing avoids expensive per-seat or per-host costs common at competitors
  • Unifies logs, traces, metrics, and session replay in one interface instead of separate tools
  • Backed by ClickHouse Inc.'s engineering resources following the 2025 acquisition

Cons

  • Newer platform with a smaller overall feature set than mature vendors like Datadog or New Relic
  • Self-hosting requires operating and maintaining a ClickHouse cluster
  • Free tier retention is limited to just 3 days, which may be too short for some teams
  • Documentation and ecosystem are still maturing following the ClickHouse acquisition
  • Fewer pre-built third-party integrations than long-established observability vendors

Oh Dear

Pros

  • Every plan includes the full feature set, no functionality is gated behind higher tiers
  • Combines uptime, SSL, performance, DNS, and cron monitoring in one dashboard instead of several tools
  • Built and actively maintained by two well-known developers in the Laravel and PHP community
  • Transparent, predictable pricing based purely on number of sites monitored
  • 10-day free trial with no credit card required, plus a 30-day money-back guarantee

Cons

  • Pricing is per site or server, so monitoring many small sites can get expensive compared to unlimited-site competitors
  • Smaller company than large monitoring vendors, so integration breadth may be narrower
  • No free tier, unlike some competitors offering a limited always-free plan
  • Primarily English-language interface and support
  • Focused on website and infrastructure monitoring rather than full application performance monitoring (APM) depth

Use Cases

Choose HyperDX: Engineering teams needing unified logs, traces, metrics, and session replay for their own applications, especially those instrumenting with OpenTelemetry and wanting a ClickHouse-backed, usage-priced observability stack.
Choose Oh Dear: Agencies and site owners who need external uptime, SSL, DNS, cron, and performance monitoring with client-facing branded status pages and every feature included on every plan.
Need both: A development agency could use Oh Dear to monitor uptime, SSL, and cron health across client websites for branded status-page reporting, while using HyperDX internally to trace and debug errors within their own application backends — complementary tools addressing different monitoring layers.

HyperDX

  • Debugging Production Incidents — Correlate logs, traces, and session replay in one place to quickly find the root cause of an outage.
  • Self-Hosted Observability on Existing Infrastructure — Run observability entirely on a team's own ClickHouse cluster for cost and data control.
  • Cost-Sensitive Observability at Scale — Monitor growing data volumes without per-host or per-seat pricing eating into infrastructure budgets.

Oh Dear

  • Freelance developer client monitoring — Freelancers monitor uptime, SSL, and performance across several client sites from one dashboard on the Freelance plan.
  • Agency-wide site health monitoring — Digital agencies use Oh Dear's Agency and Portfolio tiers to track uptime, broken links, and performance across dozens of client websites.
  • SaaS infrastructure and cron monitoring — SaaS teams monitor application uptime alongside scheduled background jobs to catch failures that a simple uptime check would miss.

Frequently Asked Questions

Does HyperDX have a free plan?

Yes, 3GB/month storage with 3-day retention and up to 1 user, with no credit card required.

Does Oh Dear have a free plan?

No permanent free tier, but Oh Dear offers a 10-day free trial with no credit card required.

How is HyperDX priced compared to Oh Dear?

HyperDX charges by storage volume ($20/month Starter for 50GB, then $0.40/GB overage), while Oh Dear charges by number of monitored sites, from €13/month for 5 sites up to €201/month for 200 sites, with all monitoring features included at every tier.

Which tool does session replay and distributed tracing?

HyperDX, via its Correlated Session Replay and End-to-End Tracing features; Oh Dear does not document session replay or tracing.

Which tool is better for agencies managing many client websites?

Oh Dear, since it includes branded client status pages with automated monthly reporting and every feature on every plan.

Is either tool open source?

HyperDX is open source with an active GitHub community; Oh Dear's open-source status isn't documented in the facts — it's offered as a paid SaaS with a free trial.

Read the full HyperDX review · Read the full Oh Dear review