Compare SpotOn and Tock on pricing, features, platforms, and ratings — both Retail, Restaurant & POS tools, subscription plus transaction fees vs subscription…
At a Glance
SpotOn
Tock
Primary category
Retail, Restaurant & POS
Retail, Restaurant & POS
Rating
Not documented
Not documented
Pricing model
subscription plus transaction fees
subscription
Starting price
$0/month software (plus payment processing rates)
From $79/month
Free plan
Not documented
Not documented
Free trial
Not documented
Not documented
Platforms
Web, iOS, Android
Not documented
Team collaboration
Not documented
Not documented
AI features
Yes
Not documented
Public API
Yes
Not documented
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
Essential — ~$199/month + 2% on prepayments Monthly
Plus — Custom Monthly
Premium — Custom Monthly
Tock To Go — $199/month + 2-3% per order Monthly
Pros & Cons
SpotOn
Pros
Software plans can start at 0 dollars per month
All-in-one ecosystem covering POS, payments, ordering, and operations
Ranked number one restaurant POS by G2 for multiple consecutive quarters
Serves both restaurants and general small businesses via SpotOn Terminal
Backed by major investors, indicating financial stability
Cons
Detailed hardware and software pricing is not published upfront
Requires a demo or sales conversation to get an accurate quote
Payment processing rates add to the total cost beyond the software fee
Primarily optimized for foodservice, with fewer industry-specific features outside restaurants
Full feature set may be more than very small or single-location operators need
Tock
Pros
No per-cover fee, which can be more predictable and affordable for high-volume restaurants
Strong ticketed and prepaid event functionality not matched by all competitors
Backed by American Express, bringing dining benefit integrations and financial stability
Guest CRM and history tracking built into the core platform
Tock To Go bundles takeout and delivery alongside reservations
Cons
Prepayment and ticketing fees apply on top of the base monthly subscription
Smaller diner-facing discovery network compared to OpenTable
Higher-tier features like POS integration require upgrading to more expensive plans
Ownership changes from Squarespace to American Express have created some uncertainty about long-term product direction
Pricing for higher tiers is not fully published and requires a sales conversation
Use Cases
SpotOn
Full-service restaurant operations — Casual and fine dining restaurants use SpotOn for tableside POS, reservations, and staff scheduling in one system.
Quick-service and cafe ordering — Quick-service restaurants and cafes use SpotOn for fast checkout, online ordering, and kitchen display coordination.
General small business payments — Retail, salon, and automotive businesses use SpotOn Terminal for POS and payment processing outside foodservice.
Tock
Fine Dining Reservations and Ticketing — High-end restaurants use Tock to sell prepaid tickets for tasting menus and special events alongside standard table reservations.
Winery and Hotel Experience Booking — Wineries and hotels use Tock to manage tastings, tours, and other bookable experiences beyond standard restaurant tables.
Takeout and Delivery Management — Restaurants use Tock To Go to manage takeout and delivery orders alongside their dine-in reservations.