ZoomInfo Chorus records, transcribes, and analyzes sales calls to power coaching, deal intelligence, and CRM sync for revenue teams.
Category
Sales
Pricing
ZoomInfo does not publish pricing for Chorus; prospects must request a demo or start a free trial to receive a quote.
Verified
Not yet
Last updated
August 6, 2026
AI
Chorus (marketed as "ZoomInfo Chorus") is a conversation intelligence platform built into the ZoomInfo revenue platform. It automatically records, transcribes, and analyzes sales calls, meetings, and emails so sales teams can see what actually happened in a customer conversation rather than relying on notes or memory. The product is organized around four capabilities described on ZoomInfo's site: instant call/meeting/email transcription and insight access; sales coaching tools that identify winning rep behaviors to shorten new-hire ramp time and reinforce sales methodology; deal intelligence that automatically captures and syncs contacts and communications from the field into the CRM for pipeline visibility; and market intelligence that analyzes the voice of the customer across calls to surface trends affecting deals. Because Chorus sits alongside ZoomInfo's B2B contact and company database, conversation insights can be layered with firmographic and relationship data for fuller account context. ZoomInfo positions Chorus for sales, revenue enablement, and customer-facing teams that want to reduce guesswork in coaching, deal reviews, and forecasting. Pricing is not published; prospects request a demo or free trial to get a quote.
Key Features
Call & Meeting Recording — Automatically records and transcribes sales calls, meetings, and emails for instant access to conversation insights.
Sales Coaching — Surfaces winning rep behaviors from recorded calls to shorten new-hire ramp time and reinforce sales methodology adherence.
Deal Intelligence — Automatically captures and syncs contacts and communications from the field into the CRM for visibility into deal momentum.
Market Intelligence — Analyzes the voice of the customer across calls to surface trends and signals impacting deals.
Connected B2B Data — Layers ZoomInfo's B2B contact and company database on top of conversation data for added relationship and account context.
Pros & Cons
Pros
Deep integration with ZoomInfo's B2B contact and company database adds relationship and firmographic context most standalone call-intelligence tools lack.
Deal intelligence automatically syncs contacts and communications into the CRM, cutting down on manual data entry after calls.
Coaching tools (call snippets, behavior analysis) give managers a way to ramp new reps using real call examples instead of generic training.
Backed by ZoomInfo's stated 14 technology patents in proprietary machine learning for conversation analysis.
Cons
No pricing is published on the product page — buyers must request a demo or start a free trial just to learn cost.
Much of Chorus's added value (account/contact context) comes from being layered on ZoomInfo's broader data platform, which may not suit teams that just want a standalone call-recording tool.
Security, data-retention, and compliance details aren't spelled out on the marketing page, so buyers will need to ask directly during a demo.