ClinicSense is all-in-one clinic management software for massage therapists and wellness practices: online booking, SOAP notes, intake forms, invoicing, and…
Category
Healthcare & Wellness
Pricing
Subscription pricing across three monthly-or-annual tiers keyed to appointment volume: Lite $39/mo (20 appts/mo), Standard $69/mo (200 appts/mo), Premium $99/mo (unlimited appts); annual billing saves ~8% and includes one free month per year, plus a 14-day free trial with no credit card required.
ClinicSense is practice management software built for massage therapists, physical and occupational therapists, chiropractors, osteopaths, acupuncturists, and other wellness practitioners running solo practices or small clinics. The platform centralizes the day-to-day operations of a hands-on health and wellness business: clients can book appointments online, practitioners document sessions with customizable SOAP notes and digital intake/consent forms, and the software automates appointment reminders and its No-Show Guard feature to reduce missed visits. On the financial side, ClinicSense handles invoicing, payment processing (including Square terminal integration), treatment package and gift certificate sales, and financial reporting, with TELUS Health eClaims support for direct-billing insurance claims. Marketing and retention tools include automated wellness check-in emails, birthday emails, client referral prompts, and Google Reviews requests. ClinicSense reports more than 8,500 health and wellness businesses use the platform and highlights a #1 ease-of-use ranking on Capterra for six consecutive years with a 4.8/5 rating. It is offered as a monthly or annual subscription across three tiers (Lite, Standard, Premium) with a 14-day free trial that requires no credit card.
Key Features
Online Scheduling & No-Show Guard — Clients book appointments online while ClinicSense sends automated SMS/email reminders and uses its No-Show Guard feature to reduce missed visits.
SOAP Notes & Charting — Customizable SOAP notes and treatment charting let practitioners document sessions in a format tailored to massage and wellness care.
Digital Intake & Consent Forms — Clients complete customizable intake and consent forms online before their appointment, reducing paperwork at check-in.
Invoicing & Payments — Built-in invoicing and payment processing, including Square terminal support, handles billing without a separate payments tool.
TELUS Health eClaims — Standard and Premium plans integrate with TELUS Health for direct-billing insurance eClaims.
Automated Client Marketing — Automated wellness check-in emails, birthday emails, referral requests, and Google Reviews prompts help retain and grow the client base.
Pros & Cons
Pros
Purpose-built for massage and wellness practices rather than a generic scheduler, with SOAP notes and treatment charting included
No-Show Guard and automated reminders are built in to reduce missed appointments without extra tools
Transparent, appointment-volume-based pricing with a 14-day trial that requires no credit card
Bundles scheduling, documentation, payments/invoicing, and client marketing emails into a single subscription
Cons
Lite plan caps at 20 appointments/month, so busier solo practitioners will quickly need to upgrade
Additional practitioners cost $20/month each on top of the base plan, which can add up for group clinics
No HIPAA/SOC 2 compliance claims are published on the marketing site, so healthcare-regulated buyers should confirm compliance directly
Positioned specifically for massage/wellness practices, so it may lack depth for larger multi-specialty medical clinics