cloudpermit Review, Pricing & Features

Cloudpermit is cloud-based software for local governments, covering building permitting, licensing, planning & zoning, code enforcement, and public works work…

Category
Real Estate, Construction & Field Service
Pricing
Custom-quoted; unlimited user licenses per municipality with no per-seat charges — book a demo for pricing.
Verified
Not yet
Last updated
August 5, 2026
IntegrationsSaaSPaidWeb AppMobile AppWorkflow AutomationMultilingualReportingCloud

Cloudpermit is a cloud-based (SaaS) software platform built specifically for local governments and municipal agencies across North America, covering both Community Development and Public Works operations. On the community development side, it offers Building Permitting, Licensing, Land Use Permitting, Planning & Zoning, Inspections, Code Enforcement, and Property Management. On the public works side, it offers Work Orders, Facilities & Buildings, Public Works Permitting, Parks & Recreation, Sports Facilities, and Roads & Highways. The platform lets residents and contractors apply for permits and licenses and make payments online, while staff use the system to route applications, schedule and record field inspections (including offline-capable mobile inspections), and manage assets and work orders from a central system. Cloudpermit integrates with plan-review tools (Bluebeam, DigEplan), GIS/property-data systems (Esri ArcGIS, RegGrid), code libraries (ICC), document management (Laserfiche), municipal ERP (Tyler Tech), and a range of online payment processors. The site interface is offered in English, Spanish, and French. In February 2026, Cloudpermit acquired CityReporter, a cloud-based maintenance-management and inspections platform for municipalities, extending Cloudpermit's suite from regulatory/permitting processes into broader asset and facilities maintenance. Cloudpermit states it serves 1,450+ local-government customers, with a long-standing base of 400+ Canadian municipalities; its North American headquarters relocated from Canada to Fairfax County (Reston), Virginia in summer 2021, while it retains Canadian offices in Toronto, Ontario and Vancouver, British Columbia.

Key Features

Pros & Cons

Pros

  • Unlimited user licenses per municipality — Cloudpermit's own blog states pricing does not scale with the number of staff using the system, and reporting and mobile field inspections are included rather than paid add-ons.
  • Broad, government-specific integration ecosystem: plan review (Bluebeam, DigEplan), GIS/property data (Esri ArcGIS, RegGrid), code libraries (ICC), document management (Laserfiche), municipal ERP (Tyler Tech), and a long list of payment processors.
  • Wide product coverage spanning both community development and public works in one platform, so agencies can consolidate multiple departmental systems.
  • Mobile, offline-capable field inspections for building and public-works inspectors.
  • The February 2026 CityReporter acquisition adds maintenance-management and asset-tracking capability on top of the existing permitting/licensing suite.

Cons

  • No public pricing — Cloudpermit does not publish a price list or plan tiers; prospective customers must book a demo or request a quote to learn cost.
  • Purpose-built for North American local-government workflows, so it is not a general-purpose product for private-sector or non-government use cases.
  • The recently acquired CityReporter product (announced Feb 2026) is described as continuing to operate as its own experience while being integrated, so buyers should expect the integration to still be in progress.
  • Interface language support is limited to English, Spanish, and French, which may not cover every community's needs.

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