Commusoft is field service software for scheduling, job costing, quoting, and service contracts. Pricing is quote-based on 12-month contracts.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Commusoft is an all-in-one field service management platform for multi-trade businesses working in residential and commercial spaces. It runs on mobile and desktop and brings office scheduling, sales tasks, and customer relationship management into one system. The company says it covers the full lifecycle of maintenance and installation work, going beyond entry-level tools.
The product began in 2006, when founder Jason Morjaria, then a university student, was asked to build custom software for a field service company. Headquarters are in London, with teams in the US and India and a Chicago office opened in 2019 to enter the North American market.
In the office, dispatchers schedule jobs with a drag-and-drop calendar and smart job suggestions, and AI helps optimize routes each day. Job tracking shows real-time status from dispatch to completion, while job costing records labor, parts, and material costs against each job so margins are visible as work progresses.
In the field, technicians use a mobile app that works offline and shows job details, asset histories, parts history, and custom forms. Customers get automated reminders, on-our-way alerts by SMS or email, and a portal for approving quotes and paying invoices. Accounting and payment integrations pass invoices and payments to the finance side.
Core includes dispatching, automated job costing, SLA and PPM management, asset history, multi-option proposals, real-time vehicle locations, and more than 40 standard dashboards. Digital forms replace paper for safety checks, service reports, and signatures, and van inventory can be checked in real time to cut return trips for parts.
Service contracts automate PPM scheduling, recurring billing, and renewals. AI:den, the built-in AI engine, drafts reports and summarizes emails. Paid add-ons extend the platform: Fleet+ adds live GPS tracking and driver alerts, and Sales+ adds pipeline management and automated follow-ups.
Commusoft is an all-in-one field service management platform for multi-trade businesses working in residential and commercial spaces. It brings scheduling, job tracking, costing, quoting, mobile field tools, and customer management into one system on mobile and desktop.
Commusoft does not publish prices. Its Core product is sold in tiered plans on a 12-month contract, with optional add-ons and extra license types. Pricing is available by booking a call or demo with the company.
The sources do not mention a free trial or free plan. The site directs visitors to schedule a call or book a demo, and the company says it does not offer demos in some countries.
It suits trades and facility service businesses with six or more staff, especially those managing commercial contracts, SLAs, and planned maintenance. Listed top industries are generator installers, commercial HVAC, and building maintenance.
It lists QuickBooks Online, Xero, Sage Accounting, Stripe, GoCardless, HubSpot, MailChimp, Gmail, Outlook Mail, Google Calendar, Outlook Calendar, and Zapier. A Private Application framework supports custom integrations.
Commusoft says it is designed for businesses with six or more staff and tells teams of 1-3 that it may not be the right fit. Very small operators may want to look at lighter tools.
Office staff, managers, and technicians who use the software each need a license and their own login. There is no limit on the number of users. Monthly rolling and daily licenses cover seasonal workers and subcontractors.
Commusoft is available to customers in the UK, US, and Canada. Its headquarters are in London, with a US office in Chicago and teams in the US and India.