Digitail is a cloud-based, AI-powered veterinary practice management platform (PIMS) with scheduling, medical records, billing, telemedicine, and client…
Category
Healthcare & Wellness
Pricing
Custom / Contact sales
Verified
Not yet
Last updated
August 7, 2026
SaaSSMBMobile AppAICloud
Digitail is a cloud-based veterinary practice management system (PIMS) built for independent clinics, new practices, mobile vets, and multi-location hospital groups. The platform brings together scheduling, digital medical records, billing and payments, client communication, and reporting in a single system, with a set of AI-powered workflows layered on top. These include AI SOAP dictation and automated medical record generation, AI intake forms that summarize patient history, and AI-assisted invoice/charge-capture automation. Clinics manage patient flow through a real-time flowboard and whiteboard for hospitalized cases, run wellness plans and treatment-plan estimates for recurring revenue, and support telemedicine consultations. On the client-facing side, Digitail offers 24/7 online booking, a pet-parent mobile app for appointments, records, invoices and messages, automated appointment reminders, and a marketing suite for campaigns and promotions. The platform also includes a VoIP calling feature with AI transcription and automatic patient-record linking, financial and operational reporting dashboards, and listed integrations with 40+ third-party labs and tools.
Key Features
AI SOAP Dictation & Automated Medical Records — Voice-to-text SOAP dictation and AI-generated structured medical records to reduce veterinarian charting time.
Real-Time Flowboard & Whiteboard — Visual patient-flow tracking from check-in to discharge, plus a whiteboard for hospitalized and complex cases.
Wellness Plans, Treatment Plans & AI Invoicing — Customizable preventive-care wellness plans, treatment-plan estimates, and AI-assisted invoice and charge-capture automation, with integrated payments and buy-now-pay-later options.
Telemedicine — Remote consultation capability built into the platform.
Pet-Parent Mobile App & 24/7 Online Booking — A client-facing mobile app for appointments, records, invoices and messages, plus 24/7 online booking and automated reminders.
40+ Third-Party Integrations — Connections with diagnostic labs and other veterinary tools, plus a VoIP calling feature with AI transcription and automatic patient-record linking.
Pros & Cons
Pros
AI-powered SOAP dictation and automated medical record generation are aimed at cutting veterinarian charting time.
All-in-one platform covers scheduling, EMR, billing, telemedicine, and client communication, reducing the need to stitch together multiple point tools.
Client-facing features — 24/7 online booking, a pet-parent mobile app, and automated reminders — support client acquisition and retention alongside the clinical tooling.
Lists 40+ third-party integrations, including labs, which can reduce data re-entry for existing clinic workflows.
Cons
Pricing is not published anywhere on the site — practices must book a demo or contact sales to get a quote, making upfront cost comparison harder.
The all-in-one, AI-heavy feature set may add more workflow complexity than a clinic needs if it only wants basic scheduling or billing.
No self-serve trial or sign-up is advertised; onboarding appears to run through a guided demo rather than instant access.