Digital Waybill is courier software for dispatch, GPS tracking, driver app and QuickBooks invoicing. Plans start at $309/month. Features and pricing reviewed.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
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Digital Waybill is courier software for managing deliveries from order entry through dispatch, proof of delivery and invoicing. The vendor aims it at courier businesses of all sizes, from small local operations to large national companies. It combines a dispatcher interface, a two-way mobile app for drivers and an online ordering experience for customers in one system.
The company lists a support phone line, a support email and a West Coast office in Culver City, California. Its website displays a 4.8 rating from Capterra, a figure Gappsy has not independently verified. Digital Waybill publishes two monthly plans with prices on its site, so buyers can estimate costs before they book a demo.
Orders arrive online or by telephone and appear in the dispatch interface. A dispatcher selects a driver and clicks dispatch. Because the software is integrated with Google Maps, it determines the best route and provides GPS tracking so dispatchers can monitor drivers. Recurring orders can be scheduled, and orders can be assigned automatically to specific drivers.
Drivers receive notifications and order details in the two-way mobile app and update statuses as they confirm, pick up and deliver. They can scan barcodes and capture signatures in the app, with optional SMS updates. Customers follow progress through real-time tracking and email notifications, and automatic email proofs of delivery go out when work is complete.
For dispatchers, the main tools are quick order assignment, smart routing with multi-route support, real-time order updates, recurring orders and driver-specific automatic assignment. The driver app adds barcode scanning, signature capture, in-app controls and real-time notifications, and the vendor says no extra equipment is required.
Back-office features include zone-based pricing, package type pricing and distance-based flat rates, with automatic price calculation. Invoices can be filtered by date range and synced live with QuickBooks, and the system produces sales and performance reports. For growth, the vendor lists unlimited drivers, multiple branches, installation on multiple computers and daily backups.
Digital Waybill is courier software that handles order entry, dispatch, driver communication, proof of delivery, pricing and invoicing. It includes a dispatcher interface, a two-way driver app and online ordering for customers.
Standard costs $309 per month and Ultimate costs $439 per month. Both include unlimited drivers, technical support, and unlimited online and telephone orders. The site says there are no hidden fees or long-term commitments.
The sources do not mention a free trial or free plan. The site offers demos and a 30-day money-back guarantee, which lets buyers try the software with a full refund if not satisfied within 30 days.
Yes. Live QuickBooks integration is listed in both the Standard and Ultimate plans. It syncs invoices and financial data in real time to reduce manual data entry.
Yes. The product offers real-time GPS tracking of drivers, and customers can track their courier in real time. The 2-way dispatch app with GPS tracking is listed as an Ultimate plan feature.
The vendor says the software scales from small couriers to large national companies. Unlimited drivers and orders on both plans make costs predictable, though $309 per month is a fixed commitment for very small operations.
The vendor lists unlimited free phone support, and the site provides a support email and a phone number. Visitors can also submit a question and the site promises an answer within 24 hours.
Yes. Customers can place orders online or from a smartphone using autocomplete address fields. They can then track the courier and receive email notifications at each step, including on completion.