donately Review, Pricing & Features

Donately is a donation platform for nonprofits offering custom forms, peer-to-peer campaigns, and recurring giving. See pricing, features, pros, cons, and FAQs.

Category
Forms
Pricing
Tiered platform-fee model: Standard is pay-as-you-go with no monthly fee and a 4% platform fee; Growth is $99/month with a 2% platform fee; Scale is a one-time $5,000 prepayment covering up to $1M raised with a 0% platform fee. Standard Stripe/PayPal payment-processing fees (about 2.2-2.9% + $0.30 per card transaction, or 0.8% capped at $5 for ACH) apply on top of the platform fee on every plan.
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Last updated
August 6, 2026
Integrations

Donately is a fundraising and donation-management platform built for nonprofits and mission-driven organizations. Founded in 2013, the company says it has processed over $225M in total donations and currently serves 1,400+ active organizations, moving roughly $2M in donations per month. The platform centers on a drag-and-drop donation form builder that lets teams create branded, embeddable giving forms without code, alongside campaign pages for peer-to-peer and team fundraising, year-end appeals, and event ticketing. Beyond the forms themselves, Donately provides a donor management system with donor profiles and engagement history, donor insights and reporting for tracking retention trends, recurring-donation scheduling, text-to-give, eCards/tribute donations, and employer gift-matching prompts. It connects to common nonprofit and marketing tools such as Salesforce, HubSpot, Mailchimp, Zapier, and Slack, and processes payments (including ACH bank transfers) through Stripe and PayPal with PCI-compliant, fraud-prevention infrastructure. Donately was named to Crozdesk's Top 20 NPO Software list for 2024, and named customers include Barstool Sports, Stack Five, Field and Futures, End Domestic Abuse WI, Jardin de Amor, and Christian Legal Aid.

Key Features

Pros & Cons

Pros

  • Flexible pricing tiers (pay-as-you-go, flat monthly subscription, or prepaid) let organizations choose a model that fits their fundraising volume and budget.
  • All plans include the full feature set — forms, campaigns, peer-to-peer, integrations, and reporting are not gated behind higher tiers.
  • Broad integration support (Salesforce, HubSpot, Mailchimp, Zapier, Slack) helps donation data flow into existing nonprofit tech stacks.
  • Multiple giving formats in one platform — recurring donations, text-to-give, event ticketing, and eCards — reduce the need for separate point tools.

Cons

  • Standard and Growth plans still carry a 2-4% platform fee on top of standard Stripe/PayPal processing fees, which can add up for high-volume fundraisers.
  • The $5,000 prepaid Scale plan to eliminate platform fees is a meaningful up-front commitment that may not suit smaller or newer nonprofits.
  • Public marketing pages do not disclose company headquarters or team size, making it harder to gauge company scale before signing up.
  • No published free-trial terms were found, so it's unclear how easily an organization can evaluate the platform before committing.

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