Eldermark is an all-in-one senior living platform combining EHR, eMAR, billing, CRM, and AI analytics. See features, pricing info, and who it's best for.
Eldermark is a purpose-built software platform for the senior living industry, unifying clinical care, financial operations, sales, and analytics into a single system. Founded in 1994 and based in Minneapolis, Minnesota, the company has spent three decades focused exclusively on senior living operators, and states it serves more than 2,500 communities nationwide.
The platform's clinical suite includes an EHR (electronic health record) for charting, an eMAR (electronic medication administration record), point-of-care documentation for real-time updates at the bedside, and risk-management tools aimed at compliance and resident safety. On the financial side, Eldermark offers automated billing workflows, digital payment processing (ePay), and revenue reconciliation designed to reduce unbilled services and administrative overhead.
For growth and occupancy, Eldermark provides a purpose-built CRM for managing leads and move-ins, along with eMedia digital marketing services and tools for resident/family engagement. Its ElderSmarts module layers AI-driven analytics and predictive insights (including fall-risk prediction) on top of operational data, giving executives and multi-site portfolio owners dashboards for census, revenue, and risk across communities. Eldermark markets itself as a single connected system rather than a collection of point solutions, positioning EHR, eMAR, billing, CRM, and analytics as modules of one platform rather than separate products.