FastTrak Auto Shop Manager Review, Pricing & Features

FastTrak is cloud-based auto repair and tire shop software with plans from $199/month, a free 30-day trial and no contracts. See features and pricing.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Real Estate, Construction & Field Service
Pricing
Subscription, from $199/month
Verified
Not yet
Last updated
October 26, 2026
Founded
2005
Headquarters
Westminster, CA
IntegrationsSaaSPaidSMBWindowsFree TrialSubscriptionCloud

What is FastTrak Auto Shop Manager?

FastTrak is cloud-based shop management software for auto repair shops and tire shops, published by Risoria LTD. of Westminster, California. The company says it has provided auto shop management software since 2005 and designed the product to support the full repair cycle, from first customer contact through invoicing.

The software covers repair orders, quotes, appointments, counter tickets, inventory and customer follow-up. It comes in repair shop and tire shop versions, and the website has pages written for service advisors, parts managers, technicians and owners.

How does FastTrak work?

FastTrak is a cloud-native application. Users reach their private FastTrak cloud over the internet from the device of their choice, and the vendor lists compatibility with Windows desktop, tablet or phone. Voice recognition is also listed as a key feature.

In daily use, staff add new customers and vehicles, create repair orders, record damage and repair explanations, and email estimates and invoices. The system also sends appointment, maintenance and service reminders. The company says it scales from a single user to a thousand users and locations.

Key features of FastTrak

Every plan includes repair order processing, quotes, appointments, counter tickets, parts markup matrices, labor guide interfaces, inventory management, a parts distributor interface and a Carfax interface. Parts managers can also print barcode labels for locations and parts.

Higher tiers add shop administration and customer tools: multi-pay billings, accounts receivable, time and attendance, vendor invoices and returns, inspections, loaner vehicle management, customer follow-up and direct marketing programs. Tire shops get a quote screen that a customer says handles staggered fitments by brand.

Key Features

Pros & Cons

Pros

  • Published monthly prices for three plans, with no contracts and a free 30-day trial.
  • Covers the full repair workflow from quote to invoice, including inventory and accounts receivable.
  • Includes a tire shop version with a quote screen built for staggered fitments.
  • Includes interfaces to labor guides, parts distributors and Carfax in every plan.
  • Cloud-native, usable on Windows desktop, tablet or phone, and scales from one user to many locations.
  • Customer testimonials praise responsive support and ease of use.

Cons

  • Emerald has no email or phone support; extra support costs $30 per email or $37.50 per 15-minute call.
  • A 3.5% surcharge applies to credit card payments.
  • Add-ons such as multi-location, QuickBooks and text messaging are quoted by phone, so full cost is unclear.
  • Tire Shop Management is a separate add-on priced for a single user and single computer, with no public price.

Pricing

Frequently Asked Questions

What is FastTrak Auto Shop Manager?

FastTrak is cloud-based shop management software for auto repair shops and tire shops, published by Risoria LTD. It handles repair orders, quotes, appointments, inventory, billing and customer follow-up.

How much does FastTrak cost?

Plans are $199 per month for Emerald, $289 for Ruby and $369 for Diamond, excluding sales tax and fees. A 3.5% surcharge applies to credit card transactions. Add-ons are priced by calling 1-888-247-0368.

Does FastTrak have a free trial?

Yes. The pricing page advertises a free 30-day trial and states there are no contracts.

Does FastTrak include support?

Ruby includes email technical support and Diamond adds phone support. Emerald does not include either, but you can buy phone support at $37.50 per 15 minutes or email support at $30 per email.

What does FastTrak integrate with?

All plans include interfaces to Carfax, labor guides and parts distributors. A QuickBooks interface is available as a paid add-on.

Is FastTrak good for tire shops?

FastTrak offers a tire shop version, and a customer testimonial credits its quote screen with fast quotes and easier staggered fitments. Tire Shop Management is listed as an add-on, priced by phone.

Can FastTrak handle multiple locations?

The company says it scales from a single user to a thousand users and locations. Multi-location processing is a paid add-on with pricing by phone.

Who owns FastTrak?

FastTrak is a product of Risoria LTD., based in Westminster, California. The About page names Lawrence E. Wible as President and Johann Wible as Vice President.

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