Fiix review: cloud CMMS for work orders, preventive maintenance, and asset tracking. Free plan plus paid tiers from $45/user/month, owned by Rockwell…
Fiix is a cloud-based computerized maintenance management system (CMMS) used by maintenance and operations teams to plan, track, and analyze equipment upkeep. It was founded in Toronto in 2008 by Daryl Sedgman and Marc Castel and was acquired by Rockwell Automation in 2020, which now markets it as Fiix, a Rockwell Automation company, alongside its broader FactoryTalk industrial software suite.
The platform replaces spreadsheets and paper-based maintenance logs with a structured system for work orders, preventive maintenance schedules, asset records, and inventory, accessible from both a web dashboard and a mobile app used by technicians on the shop floor.
Fiix's core toolset covers work order creation and tracking, preventive maintenance scheduling, asset and equipment history logs, and spare parts inventory management, all accessible through a mobile app for technicians in the field or on the plant floor. Service request submission lets non-maintenance staff report issues that automatically become tracked work orders.
Paid tiers add resource-based scheduling, certification tracking, multi-site management for organizations running several facilities, and Fiix Foresight, an AI-driven analytics layer that surfaces reliability insights and predictive maintenance recommendations. Enterprise plans extend into custom API integrations, single sign-on, e-signatures, and audit trails for regulated industries.
Fiix offers a genuinely free plan with no credit card required, covering 25 active preventive maintenance schedules along with unlimited work orders, service requests, and asset and inventory management for a limited number of users. This makes it accessible for small maintenance teams to try before committing to a paid plan.
Paid plans move to per-user monthly pricing: Basic at $45 removes the PM schedule limit and adds reporting, Professional at $75 adds multi-site management and AI-driven insights, and Enterprise is custom-priced for large organizations needing advanced security, custom workflows, and system integrations. An additional Lite operator license and the Fiix MAX AI assistant add-on are both quoted separately.
Yes, Fiix has a free plan with unlimited work orders and service requests plus 25 active preventive maintenance schedules, though paid tiers remove that PM limit.
Fiix was founded in Toronto in 2008 and acquired by Rockwell Automation in 2020, which now sells it as part of its FactoryTalk industrial software portfolio.
Paid plans start at $45 per user per month for Basic, $75 for Professional, with custom pricing for Enterprise depending on scale and required features.
Yes, Fiix Foresight is an AI-driven analytics feature available on the Professional tier that surfaces reliability trends and predictive maintenance recommendations.
Yes, higher tiers support custom API integrations with ERP systems and industrial control systems, which Rockwell Automation markets as an open CMMS approach.