Fullbay Review, Pricing & Features

Fullbay is heavy-duty truck and trailer repair shop software for service orders, parts, invoicing, and payments. Plans start at $188/month.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

Visit Fullbay Website →

Category
Real Estate, Construction & Field Service
Pricing
Subscription, from $188/month
Verified
Not yet
Last updated
October 26, 2026
IntegrationsSaaSSMBSubscriptionWorkflow AutomationReportingAIBrowser Based

What is Fullbay?

Fullbay is web-based repair shop management software built for the heavy-duty and diesel industry. It is aimed at two kinds of operations: independent shops that repair trucks and equipment for paying customers, and fleets that handle maintenance in-house.

The company positions it as a single platform covering service orders, estimates, invoicing, payments, parts, technician tools, and reporting. It says more commercial repair shops run on Fullbay than any other platform, a claim that comes from its own site.

How does Fullbay work?

Work begins with a service request or work order. Shops convert requests into estimates, send them to customers by text or email for approval, and start repairs once approved. Technicians are assigned, time is tracked, and parts are pulled from live inventory.

Approved estimates become invoices in a few clicks, and customers can pay by card, eCheck, Apple Pay, Google Pay, or buy now, pay later. Because Fullbay runs in the browser, it works on any computer, smartphone, or tablet with Wi-Fi.

Key features of Fullbay

On the shop side, Fullbay offers real-time parts tracking, restocking thresholds, purchase orders, barcode scanning, cores management, canned jobs, and customer portals that show repair status and history. Reports cover financials, A/R aging, labor utilization, inventory velocity, and customer invoices.

Fleet tools include asset history, preventive maintenance scheduled by mileage, engine hours, or time, and DVIR and defect tracking that turns reported defects into service requests. Pro and Elite add AI voice transcription, technician note cleanup, and note translation.

Key Features

Pros & Cons

Pros

  • Built specifically for heavy-duty truck, trailer, and diesel repair rather than general auto shops
  • Covers estimates, invoicing, payments, parts, and reporting in one connected platform
  • Supports both independent shops and in-house fleet maintenance workflows
  • Published monthly plan prices with clear per-user add-on costs
  • Wide range of telematics, labor guide, and accounting integrations
  • Cloud-based, usable on any computer, smartphone, or tablet with Wi-Fi

Cons

  • No self-serve signup; the FAQ says an account requires becoming a paying customer after a demo
  • QuickBooks and telematics integrations are not on the Basic plan
  • Annual agreement required, with monthly billing only within that contract
  • Text messaging has monthly allowances, with extra texts charged at $0.05 each

Pricing

Frequently Asked Questions

What is Fullbay?

Fullbay is web-based repair shop management software built for heavy-duty truck, trailer, and diesel repair. It handles service orders, estimates, invoicing, payments, parts, technician time, and reporting. It also offers fleet tools such as preventive maintenance and DVIR tracking.

How much does Fullbay cost?

Plans start at $188 per month for Basic, $258 for Pro, and $318 for Elite. Additional users cost $89, $109, and $119 per month depending on the plan. Enterprise pricing is by quote, and all plans use an annual agreement with monthly billing.

Does Fullbay have a free trial?

The FAQ states Fullbay currently offers only a free demo with a team member. The site also advertises a free 30-day trial of its AI Receptionist add-on, which costs $99 per month after the free period.

Who is Fullbay best for?

It suits independent heavy-duty repair shops and fleets that run their own maintenance. The site lists truck and trailer, mobile repair, heavy equipment, private fleets, emergency vehicles, agriculture, construction, towing, and RVs.

What does Fullbay integrate with?

Fullbay integrates with QuickBooks, MOTOR and Mitchell 1 labor and service guides, Nexpart, Whip Around, FleetNet America, and Interstate Billing Service. It also connects to telematics providers such as Samsara, Geotab, Motive, and Verizon Connect.

Is Fullbay good for small shops?

Basic is aimed at simple shops with one location and up to five users, and the company says the platform is simple enough for a solo owner. Smaller shops should check which integrations they need, since several are on Pro or above.

Is my data safe with Fullbay?

According to Fullbay, information sent to and from the platform is encrypted over TLS and stored behind a firewall to prevent unauthorized access.

Does Fullbay have a mobile app?

The FAQ says Fullbay can be used on any smartphone or tablet with Wi-Fi. It is cloud-based and works in the browser on any computer, tablet, or phone.

Related Tools