Gazoop Review, Pricing & Features

Gazoop is cloud taxi dispatch and fleet software with apps, tracking and invoicing. Plans from €3 per driver per week and a 14-day free trial.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Real Estate, Construction & Field Service
Pricing
Usage-Based, from €3/week per driver
Verified
Not yet
Last updated
October 26, 2026
Headquarters
Poole, Dorset, United Kingdom (also Asse, Belgium)
SaaSiOSFree TrialMobile AppAndroidStripe IntegrationWhite LabelCloud

What is Gazoop?

Gazoop is a cloud-based dispatch and fleet management platform for taxi, private hire and other vehicle fleets. It brings booking management, driver and vehicle records, live tracking, customer accounts, invoicing and call handling into one browser-based workspace. The company says it serves businesses from start-ups to large corporate fleets, including taxi companies and private ambulance services.

Gazoop is a trading name of Phone Support Ltd and was formerly known as iWebCab. It launched in the United States and the United Kingdom, and its site lists offices in Poole, England and Asse, Belgium. The software is paired with a virtual call center operation that the company describes as taking calls 24 hours a day, 365 days a year.

How does Gazoop work?

Dispatchers work in mobile-responsive panels that run on multiple devices. Bookings can be instant, scheduled or airport jobs, and they can come from staff, drivers or external channels such as websites, mobile apps, the API, IVR and SMS, kiosks and a Facebook widget. Gazoop says its automatic dispatching algorithms use live tracking to know where drivers and vehicles are.

Drivers use Android and iOS apps to handle jobs, while customers book through apps, websites or a login panel. Flight tracking can hold back dispatch when a flight is delayed, following your release time settings. On the phone side, CLI popups fill in caller details, and fares can be set per mile, minute, city or zone to zone.

Key features of Gazoop

The core system covers cloud dispatch, live asset and driver maps, driver GPS audit logs, vehicle management with license renewal dates, recurring bookings, and invoicing and billing. Corporate clients can be invoiced, and card payments run through a merchant processor, including Stripe.com. Booking form customization and extensive configuration let a fleet adapt the system to its own rules.

Beyond dispatch, Gazoop hosts white-label websites with an online booking engine and offers branded mobile apps. Call center technology adds IVR bookings, voicemail to tickets and a remote answering service. Analytics cover revenue, drivers, customers and bookings, and the support site documents staff accounts, networking with other fleets, API keys and audit logs.

Key Features

Pros & Cons

Pros

  • Covers bookings, dispatch, tracking, invoicing and call handling in a single cloud system rather than several separate tools.
  • Per-driver pricing from €3/week with weekly, monthly or yearly terms, and drivers can be on different terms.
  • Offers a 14-day free trial with no credit card required.
  • Customer and driver Android and iOS apps, with branded app options and hosted white-label websites.
  • Includes a 24/7 customer services team, premium support plans and extensive documentation with videos and screenshots.
  • Fully customizable fares per mile, minute, city or zone to zone.

Cons

  • Final cost depends on many extras (per-booking fees, SMS, call minutes, hosting, apps), so it is harder to predict than a flat fee.
  • Branded native apps cost €700 per app store, and white-label apps on Ultimate carry a set-up charge.
  • Key features such as API access and VoIP integration sit only on the top Ultimate plan.
  • Built mainly for taxi and fleet operators, so it is a narrow fit for other types of business.

Pricing

Frequently Asked Questions

What is Gazoop?

Gazoop is cloud-based dispatch and fleet management software for taxi, private hire and similar fleets. It handles bookings, drivers, vehicles, live tracking, invoicing and call handling. It is a trading name of Phone Support Ltd and was formerly known as iWebCab.

How much does Gazoop cost?

Pricing is per driver. Standard is €3 weekly, €10 monthly or €100 yearly; Premium is €4, €14 or €140; Ultimate is €5, €16 or €160. Optional services such as flight tracking, SMS, call minutes and hosting are charged separately.

Does Gazoop have a free trial?

Yes. Gazoop offers a 14-day free trial and says no credit card is required to start it.

Who is Gazoop best for?

It suits taxi, private hire, chauffeur and private ambulance fleets that want one system for dispatch, apps, invoicing and phone bookings. The company says it serves both small start-ups and large corporate fleets.

What does Gazoop integrate with?

Gazoop works with Stripe.com, Google Maps, third-party VoIP systems, corporate SMTP email and iCal calendars. It also provides a Facebook widget, kiosks and an API with API keys.

Does Gazoop have mobile apps?

Yes. It provides Android and iOS apps for customers and drivers. Fleets can use Gazoop-branded apps or buy apps branded with their own name at €700 per app store.

Do I need my own Google Maps license?

No, but Gazoop recommends it. Using your own key lets you use Google's free monthly credit, while the Gazoop managed license adds €0.15 per booking.

Is Gazoop good for small fleets?

It can be. Pricing starts at €3 per driver per week, and the company says it serves start-ups. Fleets with more than 20 drivers can ask for custom packages.

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