Immerss is an AI-powered live commerce platform for 1-on-1 virtual shopping, live events, and automated sales. See features, pricing, and integrations.
Category
Sales
Pricing
Usage-based, 'pay as you grow' pricing tied to monthly pageviews, with a free entry tier, monthly or annual billing, and individually quoted modules; no fixed price list is published and a 14-day free trial is available.
Verified
Not yet
Last updated
August 6, 2026
Founded
2017
IntegrationsSaaSAICloudShopify Integration
Immerss (legally WAVA Inc., dba Immerss) is a live-commerce SaaS platform founded in 2017 and headquartered in Dallas, Texas. It packages online selling into three modules: an AI Sales Agent that runs automated, always-on sales conversations; a Clienteling suite covering 1-on-1 virtual co-shopping and proactive outbound outreach to customers; and Video Commerce tools for branded live shopping events and recorded product-page videos. The platform integrates with Shopify, BigCommerce, WooCommerce, and Magento so brands can add human-assisted and AI-assisted selling to their existing storefront. Immerss is positioned mainly for mid-market and enterprise direct-to-consumer brands in jewelry, luxury fashion, beauty, and sporting goods that want to recreate an in-store, personal shopping experience online. The company reports having run over 200,000 live sessions and facilitated more than $10M in product sales, and cites conversion and average-order-value improvements on its marketing pages, though it does not publish independently audited figures.
Key Features
AI Sales Agent — Automated, always-on AI-driven sales conversations that engage shoppers and aim to convert visits into purchases.
1-on-1 Virtual Co-Shopping — Live, personalized guided shopping sessions where an associate shops alongside the customer in real time.
Outbound Clienteling — Proactive, personalized customer outreach campaigns to re-engage shoppers and drive repeat purchases.
Live Shopping Events — Branded, streamed live shopping channels for hosting shoppable events.
Recorded Video Commerce — Recorded product-page and event videos used to add shoppable video content to product pages.
Ecommerce Platform Integrations — Integrates with Shopify, BigCommerce, WooCommerce, and Magento to add live and AI-assisted selling to an existing storefront.
Pros & Cons
Pros
Combines AI automation with live human clienteling for real-time customer engagement
Integrates with major ecommerce platforms, including Shopify, BigCommerce, WooCommerce, and Magento
Multiple engagement formats — 1:1 co-shopping, live shopping events, outbound clienteling, and recorded video — in one platform
Usage-based pricing with a free entry tier and a 14-day free trial lowers the barrier to trying it
Cons
No public pricing tiers or plan breakdown — pricing requires a sales conversation
Product messaging and use cases are tailored to a narrow set of verticals (jewelry, luxury fashion, beauty, sporting goods), which may limit fit elsewhere
Reported performance metrics vary across the company's own marketing pages, making results hard to benchmark independently