JustCall is a cloud phone, SMS and AI calling platform for sales and support teams, with 100+ integrations. Plans start at $29 per user per month.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
JustCall is a cloud communication platform built for sales and support teams. It brings voice calls, SMS, MMS, WhatsApp, automation and AI features into one product, so teams can manage inbound and outbound conversations without switching between separate tools. The company positions it as one platform for every call, text and follow-up.
The product covers a business phone system, several types of sales dialers, shared messaging inboxes, AI voice agents and conversation intelligence. It connects to CRMs and business tools, and the website reports use by more than 6,000 businesses and over 1,450 reviews on third-party sites.
Teams pick numbers from a set of local, international and toll-free options in 70+ countries, then make and receive calls and texts through the platform. Inbound calls can pass through an IVR menu and be distributed automatically to the right agents, or be handled by an AI Voice Agent.
A visual workflow builder lets teams combine call routing and SMS automation, and workflows can include AI agents. When connected to a CRM such as HubSpot or Salesforce, calls and messages sync automatically, and calls are summarized and logged so the next person has context.
For outbound calling, JustCall offers power, dynamic, predictive and 10-line parallel dialers, local presence and smart reattempt rules. For inbound, it provides IVR, call forwarding, automated call distribution, call recording and real-time analytics.
Messaging includes an SMS and MMS inbox, bulk sends, SMS workflows and bots, a shared WhatsApp inbox and RCS messaging. The AI side includes a voice agent that works as an answering service, AI SDR or receptionist, plus AI coaching, agent assist, automatic call scoring, transcription, moment analysis and sentiment analysis.
JustCall is a cloud phone and SMS platform for sales and support teams. It combines calling, texting, dialers, AI voice agents, call coaching and workflow automation, and connects to CRMs and other business tools.
The pricing page lists the Team plan at $29 per user per month, billed annually, with a minimum of 2 licenses. Annual billing saves up to 29%. A Sales Suite and an AI Voice Agent add-on are also shown, and a custom-priced option is offered through the sales team.
Yes. The site offers 14 days of JustCall AI with no credit card required. A free plan is not mentioned in the available pages.
JustCall lists HubSpot, Salesforce, Pipedrive, ActiveCampaign, Calendly, Zoho, Zendesk, Freshdesk, Copper, Zapier, Intercom, Slack, Outreach, Apollo.io and HighLevel. It also says it offers 100+ other integrations.
Yes. The AI Voice Agent can work as an answering service, AI SDR or AI receptionist. It answers calls, qualifies leads, books meetings and escalates to a human when needed.
Yes. It includes an SMS and MMS inbox, bulk SMS, SMS workflows and bots, a WhatsApp inbox and RCS messaging. SMS Copilot offers AI suggestions for writing texts.
The site says it offers local, international and toll-free numbers in 70+ countries. The pricing page lets buyers choose a calling and SMS region, such as United States/Canada, Australia, United Kingdom or Europe, to receive included credits.
JustCall is aimed at inbound and outbound sales teams, sales managers, customer support teams and operations leaders. Its site highlights industries such as healthcare, education, solar, real estate, financial services and retail.