Nookal is practice management software for allied health clinics, covering scheduling, patient records, billing, and Medicare claiming. See pricing, features,…
Nookal is a cloud-based practice management platform built for allied health clinics, including physiotherapy, psychology, podiatry, osteopathy, speech therapy, chiropractic, occupational therapy, dietetics, and pilates studios. It centralizes the day-to-day running of a clinic: multi-practitioner appointment scheduling and online bookings, digital patient records and intake forms, invoicing and payment processing (with bulk billing and Medicare integration in Australia), SMS/email reminders, and business reporting. Higher tiers add automated recalls, waitlist management, two-way SMS, invoice automation, and optional AI-powered clinical documentation and voice add-ons. Nookal also offers an API and a wide integration catalog spanning accounting, payments, public health claiming, telehealth, and exercise-prescription tools, positioning it as an all-in-one operations hub rather than a single-purpose scheduling app.
Key Features
Appointment Scheduling & Online Bookings — Multi-practitioner calendar management with online booking and SMS/email reminders to reduce no-shows.
Patient Records & Digital Intake Forms — Digital clinical patient records with customizable online intake forms that patients complete before arriving.
Billing, Invoicing & Medicare Claiming — Invoicing and payment processing with bulk billing and direct claiming integration for Medicare Australia, DVA, ACC, and NDIS.
Reporting & KPI Dashboards — Advanced business reporting and KPI dashboards to track clinic and practitioner performance (Professional tier and above).
AI Clinical Documentation (Add-on) — Optional AI + Voice add-on for automated clinical note-taking and documentation.
Integrations & API — Connects with accounting (Xero, MYOB), payments (Stripe, Square, PayPal), telehealth (Zoom, Coviu), patient acquisition (HotDoc, HealthEngine) tools, and a REST API for custom integrations.
Pros & Cons
Pros
All-in-one platform covering scheduling, patient records, billing, and reporting, reducing the need for separate tools
Deep local claiming integrations (Medicare Australia, DVA, ACC, NDIS) tailored to allied health billing in Australia/NZ
Broad third-party integration catalog across accounting, payments, telehealth, and exercise-prescription apps
No lock-in contracts and a free trial with no credit card required, lowering the risk of trying it
Cons
Pricing is per-practitioner per month and rises quickly for larger clinics, with several features (AI + Voice, Patient Portal, Secure Messaging, SSO) sold as separate paid add-ons rather than included
Advanced features like KPI dashboards, custom forms, and invoice automation are gated behind the Professional tier or above
Enterprise-level needs (custom integrations/API access, SSO, dedicated account manager) require contacting sales for custom pricing rather than transparent self-serve pricing
Primary regulatory/claiming integrations (Medicare, DVA, ACC) are Australia/NZ-specific, which may reduce relevance for clinics outside that region