Optosys is a Canadian cloud-based practice management platform for optometry clinics, combining EMR, scheduling, inventory, and patient booking in one…
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Healthcare & Wellness
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Last updated
August 7, 2026
IntegrationsSaaSWeb AppMultilingualCloud
Optosys is a practice management software built specifically for optometrists, opticians, and optical clinics in Canada. First developed in 1983, the platform is now positioned by its maker as "the most comprehensive cloud-based practice management solution in optometry," and operates under OSI Group (Optometric Services Inc.), a proudly Canadian, 100%-member-owned organization that supports a network of over 900 independent eye care clinics. The software went through a complete redesign in 2022 and is used across single-location practices as well as multi-clinic operations, including at Canadian educational institutions such as Cégep Garneau and Collège La Cité.
Optosys is organized as a suite of connected modules rather than one monolithic app: Optosys Solution is the core practice management engine (patient records, real-time scheduling, inventory control, paperless exams, multi-clinic support, customizable reporting); Optosys Accès gives staff access to the clinic's schedule from anywhere; Optosys Catalogue lets clinics browse and download supplier product catalogs; Optosys Commande sends optical lens and contact lens orders directly to participating suppliers; Optosys Espace Patient is a patient portal for invoices and prescriptions; Optosys Formulaire provides secure digital exam and consent forms; Optosys Rappel automates patient recall/reminder communications; and Optosys Rendez-vous adds 24/7 online appointment booking to the clinic's own website. The platform is bilingual (French and English) and supports CASL-compliant patient communications and electronic prescription signatures.
Optosys does not publish pricing publicly and does not disclose company size or headquarters address on its site beyond being a Montreal-developed, Canada-focused product; prospective clinics are directed to contact the company through its site.
Key Features
Electronic medical records & patient management — Core Optosys Solution module manages patient records, exam history, and clinic data in one system, purpose-built for optometry.
Real-time scheduling & inventory control — Manage clinic appointments and track optical inventory in real time from the core Optosys Solution module.
Online patient appointment booking — The Optosys Rendez-vous module lets clinics offer 24/7 online appointment booking directly from their own website.
Patient portal — Optosys Espace Patient gives patients self-service access to their invoices and prescriptions.
Automated recall & reminders — Optosys Rappel automates patient recall and reminder communications so clinics can reach patients at the right time.
Digital exam & consent forms — Optosys Formulaire provides secure, fully integrated digital exam and consent forms.
Direct supplier ordering — Optosys Commande sends optical lens and contact lens orders directly to participating suppliers, and Optosys Catalogue lets staff browse supplier product catalogs.
Remote schedule access — Optosys Accès gives staff access to the clinic's schedule from anywhere.
Pros & Cons
Pros
All-in-one suite (EMR, scheduling, inventory, billing, supplier ordering, patient portal) purpose-built for optometry rather than a generic practice-management tool adapted for eye care.
Backed by OSI Group, a member-owned Canadian organization supporting 900+ independent eye care clinics, suggesting deep, long-running vertical expertise (product traces back to 1983).
Direct integrations with major frame, lens, and contact-lens suppliers streamline ordering workflows.
24/7 customer portal with free on-demand training videos and dedicated implementation/data-migration support.
Cons
No pricing is published on the website, so clinics must go through a sales conversation to learn cost.
Built specifically around Canadian optometry workflows, which may make it a narrower fit for clinics outside Canada or outside eye care.
Public site emphasizes a training-video portal and contact form over a self-serve demo, so evaluating the product hands-on before talking to sales looks harder than with self-serve SaaS tools.