Orderry Review, Pricing & Features

Orderry review: all-in-one software for repair shops and service businesses with jobs, inventory, payments and AI. Plans from $39/month, 7-day free trial.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Real Estate, Construction & Field Service
Pricing
Subscription, from $39/month
Verified
Not yet
Last updated
October 26, 2026
IntegrationsSaaSSMBFree TrialSubscriptionMobile AppAIShopify Integration

What is Orderry?

Orderry is a cloud-based business management platform for small service businesses, repair shops, field service teams and retailers. It brings jobs, scheduling, customer communication, inventory and payments into one system, so owners do not have to piece together separate tools for each task. The company says it is trusted by 80,500+ businesses in 62 countries.

The product is offered through a web app for the office, mobile apps for work on the road and a POS app for the counter. Its solution pages cover electronics repair, auto repair, equipment maintenance, field service and retail, plus industries such as tailoring, HVAC, cleaning and pest control. The site presents it as software that adapts to unusual workflows rather than forcing a fixed process.

How does Orderry work?

A job in Orderry starts as an inquiry, which can arrive through online booking, chats, email, phone or social media messaging. Conversations are stored in one place. The inquiry becomes a work order that tracks job types, statuses, deadlines and responsibilities from start to finish. Estimates can be shared with clients and approved online with an e-signature, then converted into jobs.

Staff and resources are placed on day and week calendar views in the scheduler. Inventory is linked to orders, including stock reservation for a client. When work finishes, the job turns into an invoice that can be paid online, by payment link, QR code or in person through connected services such as Square, Stripe and SumUp. Business reporting then shows how the work performed financially.

Key features of Orderry

Job management covers configurable job types, statuses and deadlines, while the scheduler handles employees and resources. Customer tools include a customizable booking page, a client database, review tracking on a 5-point scale, with expanded rating systems such as NPS also listed, and a lead funnel with response time limits. Messaging covers Instagram, Facebook, WhatsApp, email, VoIP calls and SMS.

Inventory features include unlimited warehouses, purchase orders, four stocktaking methods, serial tracking, bin locations, barcodes and labels, and expiration date alerts. Built-in AI transcribes calls and voice messages with summaries and sentiment labels, recognizes products from photos, imports product lists from Excel files and suggests replies in customer chats.

Key Features

Pros & Cons

Pros

  • Covers jobs, scheduling, chats, inventory and payments in one system, reducing the need for separate tools.
  • Public pricing with a $39 Hobby entry point and a 7-day free trial with no credit card.
  • Web, mobile and POS apps let teams work in the office, on the road and at the counter.
  • Built-in AI handles call transcription, product recognition from photos, Excel imports and chat reply suggestions.
  • Connects with Square, Stripe, SumUp, QuickBooks, Xero, Shopify, WhatsApp and several VoIP providers.
  • Free data import and onboarding are included, with tailored onboarding on Business and Enterprise.

Cons

  • No free plan; the free option is a 7-day trial only.
  • Per-employee and per-location fees increase cost as teams and sites grow, and each tier has an employee cap.
  • Hobby is limited to 2 employees and 100 work orders or sales per 30 days.
  • Some integrations and features, such as PayPal POS, rate-based pricing and product variations, are not yet available.

Pricing

Frequently Asked Questions

What is Orderry?

Orderry is a cloud-based business management platform for service businesses, repair shops, field service teams and retailers. It combines jobs, scheduling, customer communication, inventory and payments in one system, with web, mobile and POS apps.

How much does Orderry cost?

Orderry plans start at $39 per month for Hobby, followed by Startup from $69, Business from $99 and Enterprise from $199 per month. Extra employees and locations are charged per month on the higher plans. Annual billing saves 10%, and prices exclude sales tax.

Does Orderry have a free trial?

Yes. Orderry offers a free 7-day trial with no credit card required. Free onboarding and free data import are included to help new users get set up.

Who is Orderry best for?

Orderry suits small and growing repair shops, auto businesses, field service contractors, service providers and retailers. The site describes use cases from solo operators on a phone to multi-location businesses managed from one account.

What does Orderry integrate with?

Orderry integrates with payment services such as Square, Stripe and SumUp, accounting tools QuickBooks and Xero, VoIP providers Twilio Voice, Zadarma and Aircall, plus Gmail, Outlook, BulkSMS, Shopify, WooCommerce, WhatsApp and Instagram. Some, like PayPal POS and MailChimp, are marked coming soon.

Does Orderry have a mobile app?

Yes. Orderry offers mobile apps for work on the road and a POS app for the counter, alongside the web app. The mobile app lets users track jobs, message customers, get paid and add products by photo.

Does Orderry include AI features?

Yes. Built-in AI transcribes calls and voice messages with summaries and sentiment labels, recognizes products from photos, imports products from Excel files and suggests replies in customer chats.

Is Orderry good for small businesses?

The site positions Orderry as an all-in-one platform for small businesses. Plans start at $39 per month, and the Hobby and Startup plans are sized for teams of 2 to 15 employees, while larger tiers support up to 1,500.

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