Pool Office Manager Review, Pricing & Features

Pool Office Manager is pool service software for scheduling, chemistry, inventory and invoicing. Pricing starts at $125/month for the first user.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Real Estate, Construction & Field Service
Pricing
Subscription, from $125/month
Verified
Not yet
Last updated
October 26, 2026
Headquarters
Columbus, Ohio, United States
SaaSiOSFree TrialSubscriptionMobile AppAndroidStripe IntegrationReporting

What is Pool Office Manager?

Pool Office Manager (POM) is cloud-based software for seasonal pool cleaning and repair companies. It covers scheduling, routing, water chemistry, quotes, invoicing, inventory, GPS and time tracking in one per-user subscription. The company says it has been building the product since 2014 with pool professionals, and its address is in Columbus, Ohio. Pool companies across the United States use it for daily operations.

The product is aimed at companies whose work shifts week to week: openings and closings, repairs, weather delays and off-season slowdowns. Many pool tools assume the same route repeats all year. POM treats one-off jobs, follow-up visits and changing seasonal routes as normal work rather than exceptions, which is the main difference the vendor points to in its own materials.

How does Pool Office Manager work?

Office staff build routes and appointments in one of four schedule views: Timeline, Map, Combined or Calendar. Jobs can be dragged between technicians, recurring appointments follow flexible patterns, and an Unassigned queue holds work that has no owner yet. Technicians then run the day from the iOS or Android app, which clocks them in, shows the route and works offline when signal is weak.

At each stop the tech works through a checklist with photos, records chemistry readings, logs chemicals used and submits the visit. The office sees the finished visit as it syncs. Invoices build from completed visits, covering labor, service call and chemicals, and inventory is deducted automatically as items are used. Customers can receive a post-service report by email or text.

Key features of Pool Office Manager

Water chemistry tracking records pH, chlorine, alkalinity, calcium, cyanuric acid, salt and phosphorus per visit, shown beside the prior visit's value. A built-in saturation index (LSI) and dosing suggestions use the actual gallons of each body of water. Customer profiles store service history, equipment such as pump, filter, heater and salt system, plus gate codes and property notes.

Inventory covers warehouse, trucks and trailers with barcode scanning and transfers. Quotes support e-signatures and one-click conversion to invoices. GPS tracking shows technician location and verifies service completion, and time tracking is GPS-verified with overtime reports for payroll. Custom reports group by customer, technician, service type or date and export to CSV or PDF, with scheduled email delivery.

Key Features

Pros & Cons

Pros

  • Built specifically for pool service, with chemistry readings, LSI and dosing suggestions based on each body of water's gallons.
  • One flat per-user price includes every core feature, with unlimited customers, jobs, quotes, invoices and pictures.
  • Month-to-month terms with no setup fees, and users can be turned off in the off-season to lower the bill.
  • Mobile app works offline, which matters for backyard jobs with weak phone signal.
  • Free data migration, including from competitors, with imports usually landing within one business day.
  • US-based phone and email support with free onboarding and training.

Cons

  • QuickBooks Online sync is a paid add-on at $25 per month, and QuickBooks Desktop sync is one-way only.
  • No free plan, and the 30-day trial requires a card at signup.
  • Customer texting and video storage cost extra on top of the per-user price.
  • Narrowly focused on pool service, so companies in other trades are not the target.

Pricing

Frequently Asked Questions

What is Pool Office Manager?

Pool Office Manager (POM) is cloud-based software for seasonal pool cleaning and repair companies. It handles scheduling, routing, water chemistry, quotes, invoicing, inventory, GPS and time tracking in one subscription, with an iOS and Android app for technicians.

How much does Pool Office Manager cost?

As of October 2026, it costs $125 per month for the first user and $25 per month for each additional active user. Add-ons include QuickBooks Online sync (+$25/month), customer texting (from $10/month) and video storage (+$25/month). A 10-technician company pays $350 per month.

Does Pool Office Manager have a free trial?

Yes. The trial lasts 30 days with access to every feature. A card is entered at signup, nothing is charged until day 30, and canceling before then costs nothing.

Does Pool Office Manager work with QuickBooks?

Yes. QuickBooks Online has an automated two-way sync of customers, invoices and items as a $25 per month add-on. QuickBooks Desktop gets a data import and then a one-way sync from POM. QuickBooks is not required, since POM can invoice on its own.

Who is Pool Office Manager best for?

It suits pool companies with several technicians whose work shifts week to week, including openings, closings, repairs and weather delays. The site also lists cleanings, rentals and commercial pools among the work it supports.

Can I move my existing data into Pool Office Manager?

Yes. Data migration is free, including from competitors. You can connect QuickBooks Online or email a customer file, and imports usually land within one business day.

Does the mobile app work without a signal?

According to the vendor, the mobile app works offline so a visit can continue when signal is weak. The office sees the completed visit once it syncs.

Is there a long-term contract?

No. Pricing is month to month with no contracts, setup fees or termination fees. Users can be deactivated, and the seat stops being billed the following month.

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