ProTexting review: SMS and MMS campaigns, short URL tracking, and an API. Annual plans from $39/month with a 14-day free trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
ProTexting is an SMS and MMS messaging platform for businesses that need to text customers, members, or volunteers. The company describes it as an enterprise platform built for high-volume messaging, trackable short links, and real-time engagement reporting, all delivered through one web workspace. It also offers an SMS and MMS API and mobile apps for teams that want to send from other systems.
The company says it has more than 20 years of messaging expertise and helps customers work through sender setup, registration, and carrier delivery requirements. Its customer stories include a nationwide flash sale, volunteer coordination for a Super Bowl host committee, and an event campaign at SXSW. The homepage also cites a 98% average SMS open rate.
Users build a campaign in the web workspace by choosing a sending number, naming the campaign, and writing the message. The composer shows the encoding, character count, message parts, and credits used per person. Adding media switches the message to MMS. Recipients are chosen from groups, with an option for a suppression list, and the campaign can go out immediately or at a chosen time.
After the handoff, the platform tracks carrier submissions, confirmed delivery receipts, and messages still waiting on a receipt. Short links placed in the message then report human clicks, unique visitors, and repeat visits. The site is clear that a delivery receipt does not mean a message was read, and that its demo data is illustrative and actual delivery timing varies.
The core of the product is the group campaign builder, with simple and advanced versions, scheduling, personalization, and consent-aware checks before every send. Opt-in and opt-out handling is part of the same workflow. Every plan includes unlimited contacts and groups, free incoming replies, SMS, MMS and emoji support, and a dedicated toll-free number, so basic sending does not depend on the tier chosen.
Short URL analytics are a defining feature. Total clicks, unique visitors, and repeat clicks are shown over 24 hours or 7 days, with breakdowns by country, devices, and sources, and proven scanners are excluded from human click counts. Beyond the interface, ProTexting lists an SMS and MMS API, mobile apps, keywords, and guidance on 10DLC registration, toll-free verification, and dedicated short-code planning.
ProTexting is an SMS and MMS marketing platform for businesses. It supports group campaigns, trackable short URLs, delivery reporting, and an API for sending messages programmatically.
Annual plans start at $39 per month (billed $470 a year) for Startup and go up to $399 per month (billed $4,790 a year) for Corporate. Economy is $63, Standard is $119, and Business is $239 per month. Custom pricing is available for high volume or managed services.
Yes. The trial lasts 14 days and includes full platform access, a free toll-free number, and 50 messages. No credit card is required, and it includes one-to-one onboarding.
The homepage lists Twilio, HubSpot, Salesforce, Zapier, Shopify, and Mailchimp. These cover messaging infrastructure, CRM sync, workflow automation, commerce, and audience sync.
Yes. The site lists an SMS and MMS API and a developers section. The company cites carrier submission capacity above 2,000 SMS per second, though actual approval and capacity depend on the sender and use case.
Each plan includes a dedicated toll-free number, unlimited contacts and groups, free incoming replies, SMS, MMS and emoji support, trackable short URLs, an onboarding session, email and phone support, and secure data and backups.
It suits businesses, nonprofits, and event teams that send text campaigns to opted-in contacts and want delivery and click reporting. Agencies and enterprises can also ask about white label and custom plans.
The pricing page states that you can upgrade, downgrade, or cancel as your program changes. The selected plan and final billing details are confirmed before payment.