QBench Review, Pricing & Features

QBench is a cloud LIMS with no-code automation, QMS, inventory, and billing. Plans start at $16,500 per year for 5 users. See features and pricing.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

Visit QBench Website →

Category
Healthcare & Wellness
Pricing
Subscription, from $16,500 per year
Verified
Not yet
Last updated
October 26, 2026
IntegrationsSaaSWorkflow AutomationNo-CodeAPIReportingCloudHIPAA Compliant

What is QBench?

QBench is a cloud-based laboratory information management system (LIMS) from QBench Inc. It is built for labs that need to track orders, samples, and tests, record results, and issue reports to customers. The company describes the product as a lab operating system rather than only a LIMS.

That description reflects the modules sold alongside the core system: a Quality Management System, Inventory Management, a Customer Portal, and Billing. The company says it was started by lab owners and professionals, and that it hires former lab scientists to understand customer needs.

QBench says it serves Fortune 100 companies as well as small businesses, across industries such as materials and manufacturing, food and beverage, life sciences, agriculture, and environmental testing. It reports 8 years in business and thousands of active users.

How does QBench work?

QBench is delivered as a cloud application. Labs configure it to match their own processes rather than adopting a fixed workflow. Administrators can rename workflows and fields, define roles and assign them to users, and tag core data types to build their own organizational system.

Automation is handled by a no-code If/Then builder that can skip manual steps and shorten turnaround times. Reports are produced from configurable templates edited in a no-code editor, and hundreds can be generated, approved, and released at once.

For anything beyond the built-in tools, QBench provides an open REST API for custom automations and deeper integrations. The company contrasts this approach with legacy systems that depend on custom code and long, costly implementations.

Key features of QBench

The core system covers orders, samples, tests, batches, projects, suppliers, protocols, panels, plate maps, controls, and control charting. Labs can record results, run automatic calculations, import and export Excel files, and print barcode labels. Custom fields and custom IDs can be added to orders, samples, sources, projects, and invoices.

Higher plans add modules. Inventory management includes automated stock consumption, formulations, low and expired stock alerts, and COGS. The Quality Management System includes equipment management, CAPA, document control with versions and approvals, issues, logs, and training sets.

QBench also lists billing features such as quotations, invoice emailing, quantity and turnaround time discounts, customer-specific pricing, and taxes. On compliance, it states ISO 17025 compatibility, HIPAA compliance, 21 CFR Part 11 support, and CLIA support.

Key Features

Pros & Cons

Pros

  • Highly configurable with no-code automations, report templates, custom fields, and renamable workflows.
  • Pricing is published openly, with clear tiers and per-user volume discounts.
  • Modular lab operating system covers QMS, inventory, customer portal, and billing.
  • Lists ISO 17025 compatibility, HIPAA compliance, 21 CFR Part 11 support, and CLIA support.
  • Integrates with major accounting, ERP, CRM, and BI tools and offers an open REST API.
  • Technical account managers are former lab staff.

Cons

  • Entry price of $16,500 per year may be high for very small labs.
  • QMS and billing are only available from the Advanced plan, and customer portal and inventory from Growth.
  • Training ($5-10K) and integrations (from $1,500 per year) are charged separately.
  • No free plan or free trial is mentioned; evaluation starts with a demo.

Pricing

Frequently Asked Questions

What is QBench?

QBench is a cloud-based LIMS for laboratories. It handles sample and workflow tracking, reporting, and optionally quality management, inventory, a customer portal, and billing.

How much does QBench cost?

Plans start at $16,500 per year for Foundation, $19,500 for Growth, and $25,500 for Advanced, each including 5 users. Enterprise is custom priced for 50+ users. Training runs $5-10K and integrations start at $1,500 per year.

Does QBench have a free trial?

The source pages do not mention a free trial or free plan. The site offers a demo request and an ROI calculator.

Who is QBench best for?

It suits labs that want a configurable LIMS in industries such as materials, food and beverage, life sciences, agriculture, and environmental testing. Customers range from small businesses to Fortune 100 companies, per the company.

What does QBench integrate with?

It lists NetSuite, QuickBooks, Microsoft Dynamics 365, Salesforce, HubSpot, and Tableau. Enterprise adds BI integrations with Power BI, Domo, and Looker, and an open REST API is available.

Does QBench support compliance requirements?

QBench states it is ISO 17025 compatible, HIPAA compliant, supports 21 CFR Part 11, and supports CLIA certification. Enterprise includes an audit trail.

Is QBench good for small labs?

The company says it serves small businesses as well as large ones, and offers a simple starting setup. The $16,500 yearly entry price for 5 users is a consideration for very small labs.

How long does QBench implementation take?

QBench says configurable tools avoid a drawn-out implementation and a nine-month or longer custom setup. It does not state a specific timeline.

Related Tools