Salesmsg review: business texting and calling with CRM sync, workflows and AI agents. Plans start at $25/month with a 14-day free trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Salesmsg is a business texting and calling platform for sales, marketing and support teams. It lets teams send and receive two-way SMS and MMS, make and receive calls from a business number, and log each conversation in a CRM. The company reports more than 3,500 business customers, a 4.7 rating on G2 and a 4.6 ease-of-use score on Capterra.
The product grew out of Call Loop, an SMS marketing company the founders ran for five years. They kept hearing that prospects ignored calls and emails but answered texts, so they built a simple way for businesses to text and call from a computer or phone. Its main pitch is working inside the CRM a team already uses.
Teams connect Salesmsg to a CRM such as HubSpot or Salesforce, then text and call from a business number. Texts, call recordings and AI summaries sync to the contact record or timeline. Leads can arrive through a website widget, QR code, keyword or click-to-text link and land in a shared SMS inbox, where auto-replies cover after-hours inquiries.
Automation runs on a visual workflow builder that fires texts and calls from CRM events or keyword replies. Multi-step campaigns combine SMS, ringless voicemail and timed delays, and dynamic send dates tie messages to a contact's own milestone. Usage is metered in credits: one for an SMS, two for an MMS, and one per minute of calling.
On the texting side, Salesmsg offers a shared team inbox with assignment, round robin, internal notes and color-coded wait times, plus private inboxes for individual reps. Broadcasts reach a full list or segment with CRM merge fields and per-contact timezone scheduling, and track clicks, conversions and revenue. Canned responses, RCS messaging and an AI texting assistant are also listed.
Calling features include recording, transcription, smart routing by round robin, HubSpot owner or IVR phone tree, and Power dialer 2.0. Three AI agents cover booking through Calendly, inbound calls when a team is offline, and inbox replies and lead qualification. Mobile apps for iOS and Android and a Chrome Extension let reps work from anywhere.
Salesmsg is a business texting and calling platform for sales, marketing and support teams. It supports two-way SMS and MMS, broadcasts, call recording, workflows and AI agents, and syncs conversations with CRMs such as HubSpot and Salesforce.
Basic is $25 per month and Pro is $277 per month. Enterprise pricing is custom. Each paid plan includes one seat and one number, additional seats cost $10 per month and additional numbers $5 per month. Messages and calls use credits.
Yes. Salesmsg offers a 14-day free trial. It also has a 30-day money-back guarantee, which refunds the account less message credits used.
It integrates with HubSpot, Salesforce, ActiveCampaign, Aircall, Pipedrive, Keap, Intercom, Slack, Twilio, Zapier, Make, Calendly, Zoho and more, with more than 20 integrations in its App Marketplace. An API is available for custom builds.
The company states it is SOC 2 certified, TCPA compliant with opt-out management, double opt-in and 10DLC registration, and HIPAA compliant for teams that handle protected health information.
Yes. It offers an AI Booking Agent that books through Calendly, an AI Calling Agent for inbound calls when a team is offline, and an AI Inbox Agent that handles replies and qualifies contacts. It also offers AI call summaries and message suggestions.
The company says teams can text from an existing landline, local or toll-free number. International texting is also supported, with rates that vary by country.
It suits revenue teams in sales, marketing and support that already use a CRM and want texting and calling logged there. Small businesses can start at $25 per month.