Senior Insight is an electronic health record (EHR) and electronic medication administration record (eMAR) software platform built for senior living and long-term care facilities. It brings together medication pass and pharmacy-integrated eMAR, resident charting and care plans/assessments, documentation and alert charting, and census and billing interfaces with accounting software in a single system. Facilities can monitor outcomes and trends on dashboards, exchange HIPAA-compliant secure messages between care team members, and extend the platform through a documented API. Senior Insight is accessible via the web as well as iOS and Android mobile apps, and the company supports customers through phone and email.
Key Features
eMAR & medication pass — Electronic medication administration record with pharmacy integration for medication pass workflows.
Resident management — Centralized resident records alongside care documentation.
Care plans & assessments — Customizable assessments and care plans for residents.
Documentation & alert charting — Electronic documentation and alert-based charting for care events.
Census & billing interfaces — Census tracking with interfaces to accounting software for billing.
Outcome dashboards — Dashboards for monitoring resident outcomes and trends.
HIPAA-compliant secure messaging — One-to-one and group secure messaging for care teams.
API access — Documented API (Swagger) for integration with other systems.
Mobile apps — iOS and Android mobile apps alongside the web platform.
Pros & Cons
Pros
Combines eMAR, EHR, and billing/accounting interfaces in one platform, reducing the need for separate point solutions.
HIPAA-compliant secure messaging keeps care-team communication inside the same system as resident records.
Pharmacy integration and an HL7 endpoint streamline medication fulfillment workflows.
Cons
Pricing isn't published; facilities must contact sales directly to get a quote, making upfront cost comparison difficult.
The marketing site is light on independent case studies or third-party review coverage, so buyers may need a live demo to evaluate fit.