Shopmonkey is auto repair shop management software with workflow, payments, CRM and inventory. Plans start at $215/month billed annually.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Shopmonkey is cloud-based shop management software designed for auto repair businesses. The company positions it as an all-in-one system that brings workflow, point-of-sale, customer relationship tools, inventory and reporting into a single platform.
It is used by shops of different types, including auto repair, tire, quick lube, heavy duty, wrap and detail, and other repair shops such as restoration and RV. Shopmonkey says more than 8,000 shops across North America use it, and it supports both single-location owners and multi-shop operations.
Work in Shopmonkey is organized around a drag-and-drop workflow board. Each job appears as a card that moves through milestones from start to finish, with notes, labels and tags so everyone sees the same information. Completion percentages show how far along each work order is.
Customers are reached through the same system. Shops send estimates, invoices and vehicle inspections by text or email, and customers can approve work and pay online. Technicians use the mobile app to see their assignments, while managers can view shop status from any device and review built-in reports.
Core operations features include scheduling that prevents double bookings, universal search, digital customer history, and automations that convert work orders into invoices and archive completed jobs. Higher plans add customizable workflow, purchase orders, time clock tracking and inventory management.
Customer-facing tools include two-way messaging with templates, a built-in phone number, call forwarding, digital vehicle inspections, e-signatures, appointment reminders and a work request form. Genius adds automated estimate followups and a Google reviews manager.
Payments cover online and in-person acceptance, Apple Pay and Google Pay, Buy Now, Pay Later, bulk invoice statements and fraud and dispute management. More than 30 built-in reports cover sales, profitability, ARO, technicians and commissions.
Shopmonkey is cloud-based shop management software for auto repair shops. It combines workflow management, estimates and invoices, payments, CRM, inventory, scheduling and reporting.
Basic is $239/month, Clever is $399/month and Genius is $499/month on monthly billing. Annual billing lowers these to $215, $359 and $449 per month. Multi-Shop pricing is custom.
The sources do not mention a free trial or free plan. The site offers a demo request instead.
It is built for auto repair shops, as well as tire, quick lube, heavy duty, wrap and detail, and other repair shops. It supports both single locations and multi-shop operations.
It lists PartsTech, RepairLink, Nexpart, CARFAX, MOTOR, ALLDATA and QuickBooks Online and Desktop. It also offers an API and webhooks on all plans.
Yes. A mobile app for iOS and Android is included on every plan.
Yes. The company offers data migration assistance and says it will help export data from an existing system. Enterprise onboarding is available for complex transitions.
Yes. The Multi-Shop plan covers franchises and multiple locations with multi-shop reporting, dedicated account management and a custom implementation plan.