smartlinx Review, Pricing & Features

Smartlinx is workforce management and HR software for senior care, covering scheduling, time & attendance, payroll, and PBJ compliance reporting.

Category
Healthcare & Wellness
Pricing
Smartlinx does not publish pricing publicly; pricing is quote-based and provided after a demo request with the sales team.
Verified
Not yet
Last updated
August 6, 2026
SaaSEnterpriseReportingTeam Management

Smartlinx is a workforce management and HR software suite designed for the senior care industry, including skilled nursing facilities, assisted living communities, continuing care organizations, and healthcare staffing agencies. The platform is organized into four solution areas: Workforce Optimization (scheduling, time & attendance, the Smartlinx Go mobile app, and workforce analytics), Human Resources (payroll processing, HR record management, recruiting/onboarding, benefits administration, and earned wage access), Compliance (Payroll Based Journal/PBJ reporting for CMS submissions, ACA compliance tracking, and a CMS Five-Star Predictor tool), and Contingent Staff Management (vendor management and agency staff coordination). Smartlinx positions itself as helping operators reduce labor costs and improve staff retention while maintaining regulatory compliance, and states its platform is used across 5,000+ facilities. The company is headquartered in Hackensack, New Jersey.

Key Features

Pros & Cons

Pros

  • Purpose-built for senior care, with modules (PBJ reporting, ACA compliance, CMS Five-Star Predictor) tailored to that industry's specific regulatory needs
  • Covers the full workforce lifecycle in one suite - scheduling, time & attendance, payroll, HR, recruiting, and benefits - reducing the need for separate point solutions
  • Mobile app (Smartlinx Go) lets frontline staff view schedules, clock in, and pick up shifts remotely
  • Established vendor with a large existing customer base, reducing implementation risk for prospective buyers

Cons

  • No pricing is published on the website, so buyers must contact sales for a quote before evaluating cost
  • Built specifically around senior care workflows, so it is less likely to fit general-purpose or unrelated-industry workforce management needs
  • Breadth across scheduling, payroll, HR, and compliance modules may mean a longer onboarding/learning curve for smaller operators
  • Public marketing pages do not detail specific third-party integrations, making it hard to evaluate fit with an existing tech stack up front

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