Spell It For Me lets callers type names and codes via a link so agents skip readbacks. Free plan; Team from $5 per seat per month. Data deleted in 24 hours.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
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Spell It For Me is a web tool that removes the need to spell names and codes aloud on phone calls. An agent creates a scratchpad, sends the customer a link, and the customer types the details. The agent watches each letter appear live and can copy the result into their own system, with no readbacks and no typos.
It is built for every agent on the phone, whether a human in a call center or an AI voice agent. Names and codes get mangled whether a person hears them or a speech model does, so the product's answer is to let the customer type them. Customers need no app and no account.
The workflow has three steps. First, the agent creates a scratchpad with one click while the customer is still on the line. Second, the agent sends the customer a link by text or email. Third, the agent watches the scratchpad fill in as the customer types, then copies the details straight into their system.
If a customer cannot find the booking code on the page, they can snap a photo or send the reservation itself. A photo, a screenshot from an app or email, or a PDF confirmation all land in the same scratchpad, live on the agent's screen.
The core feature is the live scratchpad, which shows typed text as the customer enters it. Customers can also upload files of any type, and the site says there is no limit on files or storage on any plan. Because files are purged after 24 hours, there is nothing to run out of.
Security and administration features round out the product. Each scratchpad sits behind its own link, and text, photos and files are auto-deleted after 24 hours. Enterprise accounts add SAML single sign-on and admin and member roles, so billing stays with the right people.
Spell It For Me is a web tool that lets an agent send a customer a link during a call. The customer types a name or booking code, or uploads a photo or file, and the agent sees it live. It is meant for call center agents and AI voice agents.
The agent creates a scratchpad with one click, then sends the customer a link by text or email. The customer types the details or sends a photo or the reservation itself. Every letter shows up on the agent's screen, ready to copy into their system.
There is a free plan at $0 with 1 seat. The Team plan is $5 per seat per month with a 2-seat minimum, and yearly billing gives two months free. Enterprise pricing is custom, and extra text messages cost $0.10 each.
Yes. The Team plan has a 14-day free trial, and cancelling before it ends costs nothing. There is also a free plan that lasts indefinitely, with 20 scratchpads and 5 text messages per month.
No. The link opens on the customer's phone with no app and no sign-in. Customers never count as a seat.
Everything a customer types or uploads is deleted after 24 hours. If a scratchpad is deleted sooner, it is gone for good, with no recycle bin. Enterprise offers custom file retention.
Yes, on the Enterprise plan. A voice agent signs in as its own seat, so teams know which agent sent a link. Voice agents through MCP is listed as coming soon.
Files of any type work, including photos, screenshots and PDFs. There is no limit on files or storage on any plan, because files are purged after 24 hours.