Summon Review, Pricing & Features

Summon is ticketless valet software with digital tickets, mobile payments and a staff app. Plans start at $99.99 per month. See features and pricing.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Real Estate, Construction & Field Service
Pricing
Subscription, from $99.99/month
Verified
Not yet
Last updated
October 26, 2026
SaaSWeb AppSubscriptionMobile AppStripe IntegrationDashboardReportingTeam Management

What is Summon?

Summon is ticketless valet parking software from Summon Inc. It replaces paper tickets with digital ones that are created when a guest arrives, and it ties each vehicle, payment and guest to one system. The platform is sold to valet operators and to the venues that run valet themselves.

It has three parts: a web dashboard for managers, a mobile app for valet staff, and a web and mobile experience for guests. The company says its aim is to help operators move to ticketless operations and replace manual tracking with real-time data.

How does Summon work?

The site describes a five-step flow. A guest arrives and a digital ticket is created. The vehicle details are captured and verified at check-in, and the guest receives an SMS link. Live updates keep the team in sync while the car is parked.

When the guest is ready to leave, they request the vehicle from their phone, and can pay at the same time. The site shows a 9.4-second check-in example and an average retrieval time on the dashboard, though these appear in product illustrations rather than as benchmarks.

Key features of Summon

The Operator's Portal lets managers oversee locations, adjust settings, issue tickets and monitor staff in real time. The dashboard also shows revenue, open tickets, work orders, shifts and exportable reports. Reservations can hold valet capacity for events, and vehicle inspection check-in records existing marks with photos and a signature.

Payments are a central feature. Operators can accept Apple Pay, Google Pay, contactless cards and Cash App through Stripe or Square. The site also says cash and front desk payments can be tracked, and that offline payments are queued until the connection returns. Security items include encryption, role-based permissions and multi-factor authentication.

Key Features

Pros & Cons

Pros

  • Public pricing from $99.99 per month with unlimited locations, team members and tickets on every plan.
  • Covers the full flow: digital tickets, a staff app, a guest app, payments and reporting.
  • Payments support Stripe and Square readers, Tap to Pay on iPhone, Apple Pay, Google Pay and Cash App.
  • Supports transient, overnight and permanent parking, including mixed-use properties.
  • Lists encryption in transit and at rest, role-based permissions and multi-factor authentication.
  • Sells branded valet supplies such as key tags and stickers alongside the software.

Cons

  • No free plan or free trial is shown, only a free demo through sales.
  • Each plan caps vehicles per month, and permanent tickets require the top-priced Elite plan.
  • Tap to Pay requires an iPhone XS or later and is not available on iPad or Android.
  • Payments carry a $0.10 fee per transaction on top of processor fees, and readers are extra.

Pricing

Frequently Asked Questions

What is Summon?

Summon is ticketless valet parking software from Summon Inc. It creates digital tickets, lets guests request vehicles and pay from their phones, and gives operators a dashboard and staff app to run valet operations.

How much does Summon cost?

Summon lists Basic at $99.99 per month, Plus at $299.99 and Elite at $499.99. Payments cost $0.10 plus processor fees, and enterprise pricing is available through sales.

Does Summon have a free trial?

The sources show no free trial or free plan. The site offers a free demo, which can be requested through the sales form.

What payment methods does Summon support?

It supports Apple Pay, Google Pay, contactless cards and Cash App, with Stripe and Square as processors. Operators can use a Stripe or Square reader, or Tap to Pay on iPhone with no extra hardware.

Who is Summon best for?

It suits valet operators and venues that run valet, such as hotels, restaurants, hospitals, airports, gaming venues and residential buildings. It fits teams that want to replace paper tickets and track payments digitally.

Does Summon limit locations or team members?

No. All plans include unlimited locations, team members and tickets. The limit is the number of vehicles per month: 500 on Basic, 1,500 on Plus and 3,000 on Elite.

Is Summon secure?

The site says data is encrypted in transit and at rest and lists role-based permissions and multi-factor authentication. It also states that payments meet PCI DSS standards.

Can Summon handle overnight and permanent parking?

Yes. Plus adds overnight tickets and Elite adds permanent tickets. The site says transient, overnight and permanent parking can be managed in one platform.

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