Tenali AI Review, Pricing & Features

Tenali AI answers buyer questions live on sales calls with no bot joining. Review of features, integrations, and pricing from $39 per user per month.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Sales
Pricing
Subscription, from $39/month
Verified
Not yet
Last updated
October 26, 2026
AI AgentsDesktop AppFree TrialSlack IntegrationGDPR CompliantHubSpot IntegrationSalesforce IntegrationAI

What is Tenali AI?

Tenali AI is a real-time AI sales assistant. It listens to a sales call and surfaces answers to product, pricing, security, and competitor questions while the conversation is still happening. The goal, as the company describes it, is to let a rep respond without pausing, typing into a chatbot, or promising to follow up later.

Its answers come from the company's own content, including documents, enablement assets, and past calls, rather than from a generic source. The product runs as a desktop app, and no bot joins the meeting.

Tenali also handles some work after the call, such as meeting summaries and CRM updates, but the live answer is the center of the product.

How does Tenali AI work?

Users install the desktop app on Mac or Windows. The app captures audio on the user's own machine, which is how it works on Zoom, Google Meet, and other call platforms without a bot or a separate connection. The pricing page says it works on more than 100 platforms, including Teams, Webex, and Slack.

Behind the answers is a knowledge base. Teams can connect Google Drive, OneDrive, Notion, SharePoint, Highspot, Seismic, selected Slack channels, public websites, or uploaded files. Google Drive and OneDrive connections index only the folders or files the user chooses to share.

Transcripts from Gong and Fireflies can also be imported, so earlier calls become part of what Tenali can search and cite during new ones.

Key features of Tenali AI

The core feature is live, hands-free answering during calls, paired with live transcripts. After the call, Tenali generates sales-focused or general meeting summaries.

On the CRM side, Tenali can fetch Salesforce accounts, opportunities, and contacts from plain-language requests, report totals by stage and owner, and flag deals that have gone quiet. For HubSpot, it drafts updates to deals, companies, notes, tasks, and contacts. Low-risk additions such as notes apply on their own, while changes that move the forecast wait for approval by default, and creating a company or deal always does.

Other capabilities include enterprise search through chat and a Slack assistant that answers questions from meetings and documents. The Business plan adds customer question analytics and knowledge gap analysis.

Key Features

Pros & Cons

Pros

  • No bot joins the meeting; the desktop app captures audio locally on Mac or Windows
  • Answers come from the team's own documents and past calls rather than generic sources
  • Works across Zoom, Google Meet, Teams, Webex, and many other call platforms
  • Published per-user pricing and a 14-day free trial with no credit card required
  • Connects to Salesforce, HubSpot, Gong, Fireflies, Slack, Google Drive, OneDrive, Highspot, and Seismic
  • HubSpot changes that move the forecast wait for approval by default

Cons

  • Plans are capped at 20 hours (Professional) or 40 hours (Business) per month, and Business overage is $1 per hour
  • Storage is limited to 20 MB on Professional and 200 MB on Business
  • SOC 2 Type II is listed as in progress, which may matter to security-focused buyers
  • Annual pricing is not shown, and the iOS app is still listed as coming soon

Pricing

Frequently Asked Questions

What is Tenali AI?

Tenali AI is a real-time AI sales assistant that answers buyer questions during live calls. It draws on a team's own documents and past calls, and it runs from a desktop app so no bot joins the meeting.

How much does Tenali AI cost?

Professional costs $39 per user per month with 20 hours of in-call assistance. Business costs $69 per user per month with 40 hours, and additional hours are billed at $1 each. Teams of 5 or more can contact the company about volume pricing.

Does Tenali AI have a free trial?

Yes. All plans include a 14-day free trial, and the Professional trial has full features. No credit card is required.

Does a bot join my calls with Tenali?

No. The desktop app captures audio on the user's own machine, so no bot joins the meeting. This applies to Zoom, Google Meet, and other supported platforms.

What does Tenali AI integrate with?

It works with Zoom, Google Meet, Microsoft Teams, and Webex, and integrates with Salesforce, HubSpot, Slack, Google Drive, OneDrive, Notion, SharePoint, Highspot, and Seismic. It also imports Gong and Fireflies transcripts.

Who is Tenali AI best for?

It suits sales teams that field technical product, pricing, security, and competitor questions on calls. The site targets account executives, BDRs and SDRs, SE leaders, CROs, enablement leaders, and sales managers.

What counts toward the monthly hour limit?

Hours count only while Tenali is actively listening and ready to answer questions during calls. If Tenali is not running, that time does not count. Business customers are never cut off mid-call when they exceed 40 hours.

Is Tenali AI secure?

The site lists GDPR compliance and says SOC 2 Type II is in progress. Google Drive and OneDrive connections index only the folders or files a user chooses to share.

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