grasshopper vs Missive

Compare grasshopper and Missive on pricing, features, platforms, and ratings — both Communication tools, Tiered monthly subscription starting at $14/month…

At a Glance

 grasshopperMissive
Primary categoryCommunicationCommunication
RatingNot documentedNot documented
Pricing modelTiered monthly subscription starting at $14/month with a free trial; USA and Canada onlyFreemium
Starting priceNot documentedFree (up to 3 users); paid plans from $14/user/month billed yearly
Free planNot documentedNot documented
Free trialYesYes
PlatformsiOS, Android, Desktop App, Mobile AppWeb, iOS, Android, Mac, Windows
Team collaborationNot documentedNot documented
AI featuresNot documentedYes
Public APINot documentedYes

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

grasshopper

No individual plan breakdown documented yet.

Missive

Free — $0 N/A
Starter — $14/user/month (billed yearly) Annual (monthly available at higher rate)
Productive — $24/user/month (billed yearly) Annual (monthly available at higher rate)
Business — $36/user/month (billed yearly) Annual (monthly available at higher rate)

Pros & Cons

grasshopper

Pros

  • No hardware required — works as an app layer over an existing mobile phone or landline
  • Choice of local, toll-free, or vanity business numbers with unlimited extensions on higher plans
  • Voicemail transcription and instant automated text replies help solo operators stay responsive
  • Backed by GoTo, an established communications company, for platform stability and support
  • Free trial available to test the service before committing to a paid plan

Cons

  • Service is only available in the USA and Canada, limiting use for international businesses
  • Focused on number/call/text management rather than a full VoIP PBX, so it lacks the deeper call-center and analytics depth of platforms built for larger support teams
  • Advanced features like the virtual receptionist and extra phone numbers are positioned as paid add-ons rather than included in base pricing
  • Requires a stable Wi-Fi or data connection since calls route over VoIP rather than a traditional carrier line

Missive

Pros

  • Combines shared inbox and internal team chat in one native app
  • Bootstrapped, profitable company independent of VC pressure
  • Free plan available for very small teams
  • Multi-channel support beyond just email, including SMS and social accounts
  • Real-time shared draft visibility reduces duplicate replies

Cons

  • Per-user pricing can add up for larger teams compared to some flat-rate alternatives
  • Free plan is limited to just 3 users
  • Higher-tier features like SSO and advanced analytics are gated behind the most expensive plan
  • Primarily desktop/web and mobile app focused, without the extensive third-party app marketplace some competitors offer
  • Best value requires annual billing; monthly billing costs more per seat

Use Cases

grasshopper

Missive

  • Customer support teams — Support teams sharing a support@ inbox can assign, discuss, and resolve tickets collaboratively.
  • Sales team inbox management — Sales teams sharing a common sales@ address can coordinate follow-ups and avoid duplicate replies.
  • Small business operations — Small companies managing multiple shared addresses and channels without a dedicated helpdesk system.

Read the full grasshopper review · Read the full Missive review