livepolls vs Lookback

Compare livepolls and Lookback on pricing, features, platforms, and ratings — both Surveys tools, Freemium vs Subscription pricing to decide which fits your…

At a Glance

 livepollsLookback
Primary categorySurveysSurveys
RatingNot documentedNot documented
Pricing modelFreemiumSubscription
Starting price$0$299/year
Free planYesNot documented
Free trialNot documentedYes
PlatformsNot documentedWeb, iOS, Android
Team collaborationNot documentedNot documented
AI featuresNot documentedYes
Public APIYesNot documented

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

livepolls

No individual plan breakdown documented yet.

Lookback

Freelance — $299/year Annual
Team — $1,782/year Annual
Insights Hub — $4,122/year Annual
Enterprise — Custom (contact sales) Annual

Pros & Cons

livepolls

Pros

  • Create a live poll in about 10 seconds with no account required for creators or voters
  • Real-time animated results that update for everyone watching simultaneously
  • Flexible distribution: shareable link, one-line website embed, WordPress shortcode/Gutenberg block, or newsletter poll card
  • Generous free tier with unlimited polls and votes plus REST API access
  • Simple, single-tier pricing at $9/month — no per-poll upgrades or confusing plan ladder
  • Developer-friendly with a REST API, agent/MCP tokens, and webhooks for poll and vote events

Cons

  • Free tier displays a "Powered by LivePolls" badge that only the paid plan removes
  • Free plan is capped at 100 API requests per day, which is limiting for programmatic use
  • Focused narrowly on live polling — not a full survey or forms platform with complex question types
  • Branding customization (theme presets, custom accent color) and vote protection are gated behind Pro

Lookback

Pros

  • Captures face and voice reactions alongside screen behavior, not just screen recordings
  • Supports both live moderated and asynchronous unmoderated research in one platform
  • Session-based annual pricing lets independent researchers access the tool for a relatively low entry cost
  • Guest access broadens research visibility to non-researcher stakeholders
  • Built-in participant recruitment panel simplifies sourcing research subjects

Cons

  • Session-based pricing plus per-participant and incentive management fees can add up for high-volume research programs
  • Entry Freelance plan is limited to a single seat, restricting collaboration
  • Company is relatively small compared to larger competitors like UserTesting
  • Enterprise-grade security and compliance features are reserved for the top two tiers
  • Pay-as-you-go participant sourcing at 49 dollars each is priced at a premium versus buying in bulk

Use Cases

livepolls

Lookback

  • Moderated usability interviews — UX researchers run live video sessions with participants, guiding them through tasks while observing facial reactions and verbal feedback in real time.
  • Unmoderated concept and usability testing — Teams deploy SelfTest studies to a broader participant pool to validate a design or concept asynchronously without scheduling live sessions.
  • Stakeholder research visibility — Non-researcher stakeholders use guest access to watch live sessions or review highlight reels, building shared understanding of user pain points across the organization.

Read the full livepolls review · Read the full Lookback review