Compare Hotjar Surveys and livepolls on pricing, features, platforms, and ratings — both Surveys tools, Freemium pricing to decide which fits your team.
At a Glance
Hotjar Surveys
livepolls
Primary category
Surveys
Surveys
Rating
Not documented
Not documented
Pricing model
Freemium
Freemium
Starting price
Free (20 responses/month); paid plans from approximately EUR 48/month
$0
Free plan
Yes
Yes
Free trial
Yes
Not documented
Platforms
Web
Not documented
Team collaboration
Not documented
Not documented
AI features
Yes
Not documented
Public API
Yes
Yes
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
Hotjar Surveys
Basic — Free Monthly
Plus — Approximately EUR 48/month Monthly or annual
Business — Approximately EUR 64/month Monthly or annual
Scale — Approximately EUR 128/month Monthly or annual
livepolls
No individual plan breakdown documented yet.
Pros & Cons
Hotjar Surveys
Pros
Free tier with no credit card required, offering up to 20 responses per month
Deep integration with Hotjar's heatmaps and session recordings for combined quantitative and qualitative insight
No-code builder makes it accessible to marketing and product teams without developer support
Flexible distribution via on-site widget, link, or email
Large existing respondent network drawn from Hotjar's 1.3 million-plus website install base
Cons
Free tier's 20-response monthly cap is limiting for anything beyond small-scale testing
Historically priced as a separate subscription from Hotjar's Observe product, adding cost complexity
Less advanced branching and logic than dedicated survey specialists like Typeform
Support is largely ticket-based with multi-day response times
Pricing is in transition as Hotjar migrates to unified Contentsquare plans, creating some uncertainty for new buyers
livepolls
Pros
Create a live poll in about 10 seconds with no account required for creators or voters
Real-time animated results that update for everyone watching simultaneously
Generous free tier with unlimited polls and votes plus REST API access
Simple, single-tier pricing at $9/month — no per-poll upgrades or confusing plan ladder
Developer-friendly with a REST API, agent/MCP tokens, and webhooks for poll and vote events
Cons
Free tier displays a "Powered by LivePolls" badge that only the paid plan removes
Free plan is capped at 100 API requests per day, which is limiting for programmatic use
Focused narrowly on live polling — not a full survey or forms platform with complex question types
Branding customization (theme presets, custom accent color) and vote protection are gated behind Pro
Use Cases
Hotjar Surveys
In-context website feedback — Teams trigger on-site survey widgets based on visitor behavior to capture feedback about specific pages or flows while intent is fresh.
Post-purchase and NPS surveys — Ecommerce and SaaS teams send email-based surveys to gather satisfaction scores and open-ended feedback after a purchase or key interaction.
Combined behavior and feedback analysis — Growth teams pair survey responses with heatmap and session recording data from the same visitors to understand both what happened and why.