Compare Hotjar Surveys and allfeedback on pricing, features, platforms, and ratings — both Surveys tools, Freemium vs Pricing is not publicly disclosed on the…
At a Glance
Hotjar Surveys
allfeedback
Primary category
Surveys
Surveys
Rating
Not documented
Not documented
Pricing model
Freemium
Pricing is not publicly disclosed on the website. Visit allfeedback.net for current terms.
Starting price
Free (20 responses/month); paid plans from approximately EUR 48/month
Not documented
Free plan
Yes
Not documented
Free trial
Yes
Not documented
Platforms
Web
Not documented
Team collaboration
Not documented
Not documented
AI features
Yes
Not documented
Public API
Yes
Yes
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
Hotjar Surveys
Basic — Free Monthly
Plus — Approximately EUR 48/month Monthly or annual
Business — Approximately EUR 64/month Monthly or annual
Scale — Approximately EUR 128/month Monthly or annual
allfeedback
No individual plan breakdown documented yet.
Pros & Cons
Hotjar Surveys
Pros
Free tier with no credit card required, offering up to 20 responses per month
Deep integration with Hotjar's heatmaps and session recordings for combined quantitative and qualitative insight
No-code builder makes it accessible to marketing and product teams without developer support
Flexible distribution via on-site widget, link, or email
Large existing respondent network drawn from Hotjar's 1.3 million-plus website install base
Cons
Free tier's 20-response monthly cap is limiting for anything beyond small-scale testing
Historically priced as a separate subscription from Hotjar's Observe product, adding cost complexity
Less advanced branching and logic than dedicated survey specialists like Typeform
Support is largely ticket-based with multi-day response times
Pricing is in transition as Hotjar migrates to unified Contentsquare plans, creating some uncertainty for new buyers
allfeedback
Pros
Native WordPress plugin with a visual, no-code form builder for feedback and surveys, so setup stays inside the WordPress admin
Covers common feedback formats out of the box — NPS surveys and star ratings — plus a built-in analytics view for reviewing responses
Documented use cases span e-commerce, SaaS, content sites, and agencies, suggesting a flexible feedback tool rather than a single-purpose survey widget
Has a dedicated documentation subdomain and a support page offering live chat
Cons
No pricing page, plan tiers, or price figures were found anywhere in the crawled marketing pages, so cost can't be assessed up front from the site content captured
Integration support beyond passing mentions of "API" and "Slack" isn't detailed in the crawled content, so the depth of third-party connections is unclear
As a WordPress-only plugin, it isn't usable on non-WordPress sites
Use Cases
Hotjar Surveys
In-context website feedback — Teams trigger on-site survey widgets based on visitor behavior to capture feedback about specific pages or flows while intent is fresh.
Post-purchase and NPS surveys — Ecommerce and SaaS teams send email-based surveys to gather satisfaction scores and open-ended feedback after a purchase or key interaction.
Combined behavior and feedback analysis — Growth teams pair survey responses with heatmap and session recording data from the same visitors to understand both what happened and why.