Compare Salut à Toi and Tiledesk on pricing, features, platforms, and ratings — both Team Chat tools, Free and open source, no cost vs freemium pricing to…
At a Glance
Salut à Toi
Tiledesk
Primary category
Team Chat
Team Chat
Rating
Not documented
Not documented
Pricing model
Free and open source, no cost
freemium
Starting price
Free
Free (paid plans from approximately EUR 49/month)
Free plan
Not documented
Yes
Free trial
Not documented
Yes
Platforms
Web, Android
Web
Team collaboration
Not documented
Not documented
AI features
Not documented
Yes
Public API
Not documented
Yes
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
Salut à Toi
Open Source — Free N/A
Tiledesk
Free — $0 monthly
Starter — ~EUR49/month monthly
Pro — ~EUR149/month monthly
Enterprise — Custom custom
Pros & Cons
Salut à Toi
Pros
Fully free, open-source, and federated, with no vendor lock-in or subscription cost
Unusually broad feature set for an XMPP client, spanning messaging, blogging, calls, and file sharing in one platform
Multi-frontend design lets the same account be used from desktop, web, command-line, or mobile-style interfaces
Backed by NLnet and NGI funding, supporting continued development of privacy features
Cons
Long, largely solo-led development history means a smaller contributor base than major messaging platforms
Smaller user base than mainstream chat apps, so network effects and contact discovery are limited
Documentation and interface are primarily oriented toward technically comfortable users
Now branded as Libervia, which can cause confusion for people searching under the older Salut à Toi name
Tiledesk
Pros
Genuine open-source, self-hostable core is uncommon among chatbot and live-chat vendors
Combines chatbot automation and live chat in a single, relatively affordable platform
Multichannel support for WhatsApp, Messenger, and Telegram alongside web chat
No-code flow builder lowers the barrier for non-technical teams
Free tier and lower entry pricing than many established live-chat competitors
Cons
Smaller company and community than major players like Intercom or Zendesk
Self-hosting requires development and DevOps resources to maintain
Fewer native integrations and marketing automation features than larger incumbents
Conversation and AI usage limits can require upgrading plans quickly for active support teams
Documentation and support depth vary between the open-source and cloud versions
Use Cases
Salut à Toi
Federated Personal Messaging — Privacy-conscious individuals use Salut à Toi/Libervia as their primary XMPP client for encrypted one-to-one and group messaging without depending on a centralized provider.
Combined Blogging and Chat — Users who want to publish blog or microblog posts and chat from the same federated identity use its integrated PubSub-based blogging features.
Cross-Network Bridging — Technical users bridge XMPP conversations to IRC, email, or ActivityPub-based networks to consolidate communication in one client.
Tiledesk
Automated customer support — Support teams deploy AI chatbots to answer common questions instantly, escalating complex issues to live agents.
Multichannel sales conversations — Sales teams use Tiledesk to manage inbound leads across web chat, WhatsApp, and Messenger from a single inbox.
Privacy-focused self-hosted deployments — Development teams self-host Tiledesk to keep customer conversation data on their own infrastructure for compliance reasons.