Compare shopboss and caterzen on pricing, features, platforms, and ratings — both ERP & Business Management tools, Shop Boss is sold on four monthly…
At a Glance
shopboss
caterzen
Primary category
ERP & Business Management
ERP & Business Management
Rating
Not documented
Not documented
Pricing model
Shop Boss is sold on four monthly subscription tiers: Gold ($199/mo), Platinum ($349/mo), Premier ($449/mo), and Premier Plus ($649/mo), with roughly 10% savings on annual billing plus an optional CRM + Online Scheduler add-on ($249/mo).
CaterZen is sold on fixed monthly subscription tiers: Pro at $179/mo, Pro Plus at $199/mo, and Marketing Pro Plus at $229/mo, plus a custom-priced Enterprise tier for multi-location operations (caterzen.com/pricing).
Starting price
$199/Mo
$179/mo
Free plan
Not documented
Not documented
Free trial
Not documented
Yes
Platforms
Not documented
Not documented
Team collaboration
Not documented
Yes
AI features
Not documented
Not documented
Public API
Not documented
Not documented
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
shopboss
No individual plan breakdown documented yet.
caterzen
No individual plan breakdown documented yet.
Pros & Cons
shopboss
Pros
Purpose-built for auto repair shops by former shop owners, with direct parts and tire ordering from national distributors built into the platform
Digital vehicle inspections (BOSS Inspect) and a real-time KPI dashboard (BOSS Board) give shops visibility into revenue, productivity, and customer satisfaction
Higher tiers bundle marketing CRM, online scheduling, and even website design/maintenance, reducing the need for separate vendors
All plans include unlimited repair orders and users plus two-way customer texting and email
Cons
Pricing starts at $199/month and rises to $649/month, which is a meaningful monthly cost for very small independent shops
Key capabilities like the online scheduler and marketing CRM are gated behind the top Premier Plus tier
Built specifically for the auto repair vertical, so it isn't a fit for other field-service industries
caterzen
Pros
All-in-one catering CRM, online ordering, kitchen production, and marketing platform, reducing the need to stitch together separate tools.
Every published plan includes unlimited users and transactions, so the subscription price doesn't rise as a team or order volume grows.
Built specifically around catering workflows -- BEO templates, kitchen production reports, drop-off vs. full-service order handling -- rather than adapted from a generic CRM or restaurant POS.
Connects to established third-party tools like QuickBooks Online, Google Calendar/Workspace, Chowly (20+ POS systems), and Burq delivery drivers rather than requiring a closed ecosystem.
Cons
Enterprise-tier pricing is not published and requires contacting sales, making it harder to comparison-shop upfront.
Features such as custom-branded ordering sites, marketing systems, and VoIP calling are gated behind the $199/mo and $229/mo tiers rather than included in the base $179/mo plan.
Optional add-ons like SMS, fax, calls, and direct mail carry separate per-use fees on top of the monthly subscription.