SpotOn vs Toast

SpotOn and Toast both bundle POS, payments, online ordering, and payroll into a single vendor relationship, but they are built from different starting points.…

Best for SpotOn: SpotOn fits multi-vertical operators, such as a business running both a restaurant and a retail or salon location, that want one vendor plus dedicated sales and support during setup.
Best for Toast: Toast fits restaurant-only operators, including food trucks and new single-location restaurants, that want a proven restaurant-specific POS and a genuinely free entry-level tier.

At a Glance

 SpotOnToast
Primary categoryRetail, Restaurant & POSRetail, Restaurant & POS
RatingNot documentedNot documented
Pricing modelsubscription plus transaction feessubscription
Starting price$0/month software (plus payment processing rates)Free (Starter Kit) or from $69/month
Free planNot documentedYes
Free trialNot documentedNot documented
PlatformsWeb, iOS, AndroidWeb, Android
Team collaborationNot documentedNot documented
AI featuresYesNot documented
Public APIYesYes

Key Differences

Core vertical focus

SpotOn: SpotOn markets itself for restaurants and retail or service businesses like salons.

Toast: Toast is built specifically for restaurants, from full-service to quick-service.

A tool designed for one vertical often has deeper workflows for that vertical than a generalist platform.

Entry-level pricing

SpotOn: SpotOn's lowest published tier is 0 dollars per station per month but requires a 2-year term and higher processing rates.

Toast: Toast offers a free Starter Kit software tier for up to two terminals at one location, also with a higher processing rate.

Free or no-monthly-fee tiers change the real cost of getting started for very small or new operators.

Founding and company age

SpotOn: SpotOn was founded in 2017 and is headquartered in San Francisco.

Toast: Toast was founded in 2012 and is headquartered in Boston.

A longer operating history in the restaurant vertical can translate into more mature, restaurant-specific tooling.

Offline order and payment processing

SpotOn: SpotOn's provided materials do not document an offline mode.

Toast: Toast has a documented Offline Mode that keeps orders and card payments running during an internet outage and syncs once connectivity returns.

Internet outages are common in physical retail and restaurant locations, and losing the ability to take payments directly costs sales.

Guest-facing versus manager-facing mobile apps

SpotOn: SpotOn's GoTo Place app is a white-labeled, guest-facing ordering app tied to the business's own branding.

Toast: Toast Now is a mobile app for owners and managers to check sales, manage shifts, and toggle ordering channels remotely.

A branded guest ordering app supports direct-to-consumer marketing, while a manager app supports day-to-day operations oversight.

Business financing model

SpotOn: SpotOn offers financing so merchants can spread hardware purchase costs over time.

Toast: Toast Capital offers restaurant financing based on a location's own sales history rather than a traditional credit check.

Hardware financing addresses upfront equipment cost, while revenue-based financing addresses broader working capital needs.

Inventory and vendor invoice tracking

SpotOn: SpotOn's provided feature set does not document dedicated inventory or vendor invoice management.

Toast: Toast includes xtraCHEF-powered tools for tracking food costs, vendor invoices, and stock levels.

Food cost and inventory tracking directly affects restaurant margins and is a common pain point in food service.

Accounting and e-commerce integrations

SpotOn: SpotOn documents an OAuth-based API and partner integrations with tools such as QuickBooks and Shopify.

Toast: Toast's provided materials tag API support but do not name specific third-party accounting or e-commerce integration partners.

Named integration partners give buyers concrete confirmation that a specific accounting or e-commerce stack will connect.

Interface language support

SpotOn: SpotOn's provided materials do not document supported interface languages.

Toast: Toast's POS and kitchen display interfaces support English, Spanish, French, and Chinese, set at the device level.

Multilingual staff need an interface they can read accurately during service to avoid order errors.

Feature-by-Feature

Core POS and Ordering

FeatureSpotOnToast
POS terminals and hardwareAvailableAvailable
Kitchen display integrationAvailableAvailable
Commission-free online orderingAvailableAvailable
Table managementAvailableAvailable
Reservation and guest managementAvailableNot documented

Payments, Hardware, and Financing

FeatureSpotOnToast
Built-in card processingAvailableAvailable
Hardware financingAvailableNot documented
Revenue-based business financingNot documentedAvailable
Bring-your-own or third-party hardwareNot documentedUnavailable
Offline order and payment processingNot documentedAvailable

Marketing and Guest Engagement

FeatureSpotOnToast
Email and SMS marketing campaignsAvailableAvailable
Loyalty programsNot documentedAvailable
Gift cardsNot documentedAvailable
Branded guest-facing ordering appAvailableNot documented
Online review managementAvailableNot documented

Labor and Payroll

FeatureSpotOnToast
Staff schedulingAvailableAvailable
Payroll processingAvailableAvailable
Tip managementAvailableNot documented
Labor law compliance toolsNot documentedAvailable

Reporting and Inventory

FeatureSpotOnToast
Sales and labor reporting dashboardsAvailableAvailable
Multi-location reportingAvailableAvailable
Food cost and vendor invoice trackingNot documentedAvailable

Platform and Mobile Access

FeatureSpotOnToast
iOS and Android mobile appAvailableAvailable
Multi-language interfaceNot documentedAvailable
Web-based dashboardAvailableAvailable

Integrations and Developer Tools

FeatureSpotOnToast
OAuth-based developer APIAvailableAvailable
Named accounting integrations, for example QuickBooksAvailableNot documented
Named e-commerce integrations, for example ShopifyAvailableNot documented
Third-party delivery app integrationNot documentedAvailable

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

SpotOn

Core Bundle — From $0/month software (plus payment processing rates) Monthly

Toast

Starter Kit — Free Monthly
Point of Sale — From $69/month Monthly
Build Your Own (Custom) — Custom Custom

Pros & Cons

SpotOn

Pros

  • Software plans can start at 0 dollars per month
  • All-in-one ecosystem covering POS, payments, ordering, and operations
  • Ranked number one restaurant POS by G2 for multiple consecutive quarters
  • Serves both restaurants and general small businesses via SpotOn Terminal
  • Backed by major investors, indicating financial stability

Cons

  • Detailed hardware and software pricing is not published upfront
  • Requires a demo or sales conversation to get an accurate quote
  • Payment processing rates add to the total cost beyond the software fee
  • Primarily optimized for foodservice, with fewer industry-specific features outside restaurants
  • Full feature set may be more than very small or single-location operators need

Toast

Pros

  • Purpose-built for restaurant workflows rather than adapted from generic retail POS
  • Wide range of add-on modules covering payroll, marketing, and reservations under one platform
  • Strong market presence with well over 100,000 restaurant locations and a public track record
  • Reduced payment processing rates available on paid plans compared to the free tier
  • Real-time, cloud-based reporting accessible from any browser

Cons

  • Advertised low starting price does not include hardware, installation, and processing fees, which can add significant monthly cost
  • Locked into Toast's own payment processing, limiting flexibility to shop for cheaper rates
  • Long-term contracts and early termination fees have been a common complaint in reviews
  • Full feature set including payroll, marketing, and inventory requires custom pricing not published upfront
  • Some smaller or very simple operations may find the platform more than they need

Use Cases

Choose SpotOn: SpotOn fits multi-vertical operators, such as a business running both a restaurant and a retail or salon location, that want one vendor plus dedicated sales and support during setup.
Choose Toast: Toast fits restaurant-only operators, including food trucks and new single-location restaurants, that want a proven restaurant-specific POS and a genuinely free entry-level tier.
Need both: A multi-concept operator with both a full-service restaurant and a separate retail or non-restaurant service business might run Toast for restaurant locations and SpotOn for the non-restaurant side, or compare quotes location by location since neither vendor publishes full pricing upfront.

SpotOn

  • Full-service restaurant operations — Casual and fine dining restaurants use SpotOn for tableside POS, reservations, and staff scheduling in one system.
  • Quick-service and cafe ordering — Quick-service restaurants and cafes use SpotOn for fast checkout, online ordering, and kitchen display coordination.
  • General small business payments — Retail, salon, and automotive businesses use SpotOn Terminal for POS and payment processing outside foodservice.

Toast

  • Full-Service Restaurant Operations — Full-service restaurants use Toast for tableside ordering, split checks, kitchen display routing, and integrated payment processing during service.
  • Quick-Service and Counter Ordering — Quick-service restaurants use Toast's counter POS, online ordering, and kitchen display tools to manage high order volume efficiently.
  • Multi-Location Restaurant Management — Restaurant groups use Toast Web's centralized reporting, payroll, and inventory tools to manage sales and labor across multiple sites from one dashboard.

Frequently Asked Questions

Which is cheaper, SpotOn or Toast?

Toast has the clearer low-cost entry point, with a free Starter Kit software tier and a Point of Sale plan starting at 69 dollars a month, while SpotOn's cheapest published tier is 0 dollars per station but requires a 2-year term, and its month-to-month tier runs 55 dollars per station; both also add card-processing fees and hardware costs on top.

Is Toast or SpotOn better for a brand-new restaurant just getting started?

Toast's free Starter Kit tier lowers the barrier for a new single-location restaurant or food truck, though it carries a higher processing rate, while SpotOn's comparable 0-dollar tier requires a 2-year commitment, so the better fit depends on whether the operator prioritizes flexibility or a longer-term rate lock-in.

Can SpotOn or Toast keep taking orders and payments if the internet goes down?

Toast documents an Offline Mode that keeps orders and card payments processing during an outage and syncs once connectivity returns; SpotOn's provided materials do not document an equivalent offline capability.

Does SpotOn or Toast support staff who don't speak English?

Toast documents interface support for English, Spanish, French, and Chinese at the device level; SpotOn's provided materials do not document supported interface languages.

Which is better for a retail or salon business rather than a restaurant, SpotOn or Toast?

SpotOn is the better documented fit, since its materials explicitly describe use by restaurants, bars, and retail or service businesses like salons, while Toast's materials describe it as a restaurant-specific platform.

Do both SpotOn and Toast support restaurants with multiple locations?

Yes, both document multi-location support: SpotOn's reporting and analytics cover single-location and multi-location businesses, and Toast Web centralizes reporting, menu management, and labor tracking across all sites for restaurant groups.

Read the full SpotOn review · Read the full Toast review