SevenRooms Review, Pricing & Features

See how SevenRooms handles restaurant and hospitality reservations, waitlists, guest CRM, and marketing, plus its pricing and 2025 DoorDash acquisition.

Category
Retail, Restaurant & POS
Pricing
Custom quote-based pricing per venue, billed on an annual contract, from Approximately $499 per month per venue, custom quote required
Verified
Not yet
Last updated
July 19, 2026
Founded
2011
Headquarters
New York City, New York, United States
AI

What Is SevenRooms

SevenRooms is a hospitality operations platform that gives restaurants, hotels, and nightlife venues one system for managing reservations, waitlists, table assignments, guest profiles, and marketing. It is built for operators who want to understand and market to individual guests, not just fill tables.

Founded in 2011 by Joel Montaniel, Allison Page, and Kinesh Patel, SevenRooms is headquartered in New York City and operates internationally with offices in the UK, Dubai, Australia, Singapore, and Hong Kong. In May 2025, DoorDash announced an agreement to acquire SevenRooms for approximately 1.2 billion dollars, tying the platform's guest and reservation data more closely to DoorDash's delivery and marketplace business.

Key Features

SevenRooms provides branded online reservations and waitlist management, drag-and-drop table management, and a guest CRM that stores dining history, preferences, and special occasion notes so staff can personalize service on repeat visits.

Marketing tools include automated email and text campaigns, reputation management for reviews, and access to a reservation marketplace with tens of millions of DoorDash and Deliveroo users at no cover fee. Optional add-ons extend the platform with WhatsApp and text marketing, voice AI, event management, and API integrations.

Pricing

SevenRooms does not publish fixed pricing; venues request a custom quote, and pricing is set per venue based on the modules and volume required, typically under an annual contract.

Third-party operator reports and review sites indicate the core platform commonly starts around 499 US dollars per month per venue, with optional add-ons such as WhatsApp messaging priced separately at roughly 100 dollars per month.

Key Features

Pros & Cons

Pros

  • Deep guest CRM that supports genuine personalization across repeat visits
  • Access to DoorDash and Deliveroo reservation marketplace traffic without per-cover fees
  • Covers reservations, table management, and marketing in one connected system
  • Backed by significant funding and now part of DoorDash's broader hospitality ecosystem

Cons

  • Pricing is not published and requires a sales conversation to obtain a quote
  • Reported starting cost of around 499 dollars per month per venue may be high for very small independent restaurants
  • Some advanced marketing and messaging features are priced as separate add-ons
  • Acquisition by DoorDash in 2025 may bring future changes to product direction or data handling

Pricing

Frequently Asked Questions

What is SevenRooms used for?

SevenRooms is used by restaurants, hotels, and nightlife venues to manage reservations, waitlists, table assignments, guest CRM, and marketing in one platform.

How much does SevenRooms cost?

SevenRooms uses custom, quote-based pricing per venue. Third-party sources report the core platform commonly starting around 499 US dollars per month on an annual contract.

Who owns SevenRooms?

SevenRooms was founded independently in 2011. In May 2025, DoorDash announced an agreement to acquire SevenRooms for approximately 1.2 billion dollars.

Does SevenRooms charge cover fees for reservation marketplace bookings?

No, SevenRooms provides access to DoorDash and Deliveroo's tens of millions of diners without per-cover marketplace fees.

Where is SevenRooms headquartered?

SevenRooms is headquartered in New York City, with additional offices in the UK, Dubai, Australia, Singapore, and Hong Kong.

Does SevenRooms support marketing campaigns?

Yes, SevenRooms includes email and text marketing automation, plus optional WhatsApp messaging as an add-on.

When was SevenRooms founded?

SevenRooms was founded in 2011 by Joel Montaniel, Allison Page, and Kinesh Patel.

What businesses use SevenRooms?

SevenRooms is used primarily by restaurants, hotels, and nightlife and entertainment venues.

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