Startquestion Review, Pricing & Features

Startquestion is an online survey platform with 100+ templates, email and website surveys, and reports. Plans start at $79/month with a 14-day free trial.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Surveys
Pricing
Subscription, from $79/month
Verified
Not yet
Last updated
October 26, 2026
SaaSZapier IntegrationFree TrialSubscriptionGDPR CompliantReportingWhite LabelTemplates

What is Startquestion?

Startquestion is an online survey and forms platform built to collect feedback from customers and employees. The company describes it as a way to gather responses, analyze them quickly and share insights across an organization. It states that more than 5,000 companies use it.

The product is aimed at business roles rather than developers. The site speaks directly to HR professionals, CX managers, marketing managers and researchers, and promises that no technical skills are needed. It is offered in English, Italian, French and Spanish.

Beyond standard surveys, the platform covers tests and quizzes, forms, respondent identification, tagging of responses and workflow automation. A customer quote from a CX leader at Santander Bank Poland describes it as easy to use and flexible survey software.

How does Startquestion work?

The company frames the workflow in three steps: create, collect and conclude. In the first step, users pick a template or start from scratch and adjust wording, colors and graphics without coding. An AI Survey Creator is also available to generate a survey draft.

In the collect step, surveys go out by link, email, QR code or a popup on a website. Delivery can be set up once so that the system sends the survey to respondents at the appropriate time. Alerts notify the team about new or negative feedback.

In the final step, results are aggregated in real time and shown as charts and tables. Users can filter, segment, cross questions and track key metrics over time, then share personalized reports with team members and stakeholders.

Key features of Startquestion

The survey builder offers 19 question types plus NPS, rating, slider, drag and drop, points and open-ended matrix formats. Skip logic, display logic, branching and piping let each respondent see only relevant questions, and dynamic attributes can personalize them. Test creation and scoring are also part of the feature set.

For distribution, email invitations can be tied to individual respondents, enriched with user attributes and followed by automatic reminders. Website popups can be targeted by audience, timing and page. Individual access tokens and QR codes are available for offline or controlled access.

On the analysis side, users get cross tables, trends, filtering, recurring email or Slack reports and one-click reports in Excel, Word, PowerPoint or PDF. Raw data can be exported to Excel or SPSS for deeper analysis. Notifications can be set for responses that meet chosen criteria.

Key Features

Pros & Cons

Pros

  • Over 100 templates and a 150+ survey example library speed up setup for CX and HR surveys.
  • Distribution covers email, website popups, links, QR codes and access tokens.
  • Reports export to Excel, Word, PowerPoint and PDF, and raw data to SPSS.
  • Unlimited surveys on every self-serve plan, with plan limits based on responses.
  • The company states GDPR compliance and offers a DPA template.

Cons

  • No free plan. The 14-day trial allows only 20 collected results in total.
  • The cheapest plan allows 1 team seat and 1,000 responses per month.
  • Multilingual surveys, custom domain and automatic reports require the Team plan or above.
  • White label and AI-driven analysis of open responses are limited to Enterprise, which needs a custom quote and 6-month contract.

Pricing

Frequently Asked Questions

What is Startquestion?

Startquestion is an online survey and forms platform for collecting feedback from customers and employees. It includes templates, logic, several distribution methods, real-time reports and exports. The site states that over 5,000 companies use it.

How much does Startquestion cost?

Plans start at $79 per month for Start, $119 per month for Business and $239 per month for Team. Enterprise is a custom quote with a 6-month minimum contract. Yearly billing is paid in advance and includes 2 months free, and listed prices are net.

Does Startquestion have a free trial?

Yes. The trial lasts 14 days and allows any number of surveys, with a total of 20 results collected. Starting it does not oblige you to pay.

Who is Startquestion best for?

It is aimed at HR specialists, CX managers, marketing managers and researchers. It suits teams that want ready-made templates and reporting without technical skills.

What does Startquestion integrate with?

All self-serve plans list Zapier. The Team and Enterprise plans also list Salesmanago, Freshmail, Google Analytics, Thulium and eRecruiter. An API and webhooks are also mentioned, and recurring reports can go to Slack.

Is Startquestion good for small businesses?

The Business plan is described as being for small companies, at $119 per month with 3,000 responses and 2 seats. The Start plan suits self-employed specialists. Very small teams should check that the response limits fit their volume.

Is Startquestion GDPR compliant?

The company states it fully complies with GDPR in processing data and securing it. It offers an electronic DPA template, and Enterprise customers can request individual DPA changes.

What happens if I stop paying for Startquestion?

The account is frozen until payment, and surveys stop being active. Survey results are deleted after 30 days for security reasons.

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