Survicate review: multichannel surveys, AI feedback analysis, and integrations with HubSpot and Salesforce. Plans from $114/mo with a 10-day trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Survicate is a customer feedback platform that lets teams survey customers across channels, collect feedback from other sources, and analyze it in one place. Its homepage organizes the product around three steps: collect, analyze, and act. It is built for CX, product, marketing, and research teams at digital businesses.
Beyond surveys, the platform includes a Research Hub that brings in support tickets, call recordings, and reviews, plus an AI Research Assistant and automated flows that send responses to other tools. The company offers human live chat support, citing a 97% satisfaction rate and a 2-minute first response.
Teams create a survey from a template, an import, or an AI prompt, then deliver it by email, link, website pop-up, in-product widget, mobile SDK, or other channels. Targeting rules decide who sees it, and responses can be enriched with CRM and product data so respondents can be segmented.
Responses and other feedback land in the Research Hub, where AI sorts them into topics and sentiment. Teams build dashboards, ask the Research Assistant questions, and push data through native integrations to tools like Slack, HubSpot, Salesforce, and Zendesk to trigger workflows, alerts, or tickets.
On the survey side, Survicate offers 15+ question types, templates for NPS, CSAT, CES, and product-market fit, branch logic, answer piping, and multilingual surveys. AI can draft a survey from a research goal and add follow-up questions based on what a respondent says. Recurring surveys and event or attribute targeting help time questions.
On the analysis side, AI groups feedback into topics and sentiment, and the Research Assistant answers questions with annotations pointing back to the original feedback. Dashboards, scheduled reports, Google Sheets export, and the Survicate MCP for Claude and ChatGPT extend the analysis. Some features are limited to higher plans.
Survicate is a customer feedback platform that surveys customers across email, websites, mobile apps, and in-product channels. It also gathers feedback from sources such as support tickets and reviews and uses AI to group responses into themes. Results can be sent to tools such as HubSpot, Salesforce, and Slack.
Survicate's pricing page lists Growth from $114/mo billed annually, Pro from $349/mo, and Enterprise from $569/mo, with Pro and Enterprise billed monthly or annually. Pro and Enterprise use custom response and data point limits arranged through a call.
Yes. Survicate offers a 10-day trial with no card required. It includes collecting up to 25 survey responses, a Research Hub with 100 data points, 25+ integrations, and access to pro-level features.
Survicate has native integrations with tools including HubSpot, Salesforce, Zendesk, Intercom, Slack, Microsoft Teams, Mailchimp, Klaviyo, Google Sheets, Mixpanel, and Amplitude. It also connects to 2,000+ apps through Zapier. The pricing page cites 25+ native integrations on Growth and 40+ on Pro.
Survicate supports email, link, website pop-ups, in-product surveys, mobile app SDK, iframe embeds, kiosk mode, QR codes, and Intercom surveys. Braze surveys are listed on higher tiers. Surveys can be triggered by user behavior, lifecycle stages, or events.
Yes. Survicate offers AI survey creation, AI follow-up questions, AI categorization and sentiment, auto-translation, and an AI Research Assistant. The company states every insight is backed by real customer feedback and that customer data is never used to train AI models.
Survicate is aimed at CX, product, marketing, and research teams at digital businesses. It suits teams that want to run multichannel surveys and analyze feedback from several sources in one place.
Survicate's Growth plan starts at $114/mo billed annually and includes 250 responses per month, so small teams with modest volumes can use it. Teams expecting higher response volumes will need Pro or Enterprise, which use custom limits. The site describes its customers as ranging from startups to enterprises.