Zipkin Review, Pricing & Features

Learn how Zipkin, the open-source distributed tracing system from Twitter engineering, tracks latency across microservices. Features, architecture, and FAQs.

Category
DevOps
Pricing
open-source
Verified
Not yet
Last updated
July 19, 2026
Founded
2012
APIOpen SourceSelf-Hosted

What Is Zipkin

Zipkin is an open-source distributed tracing system that helps engineering teams troubleshoot latency problems in microservice architectures by collecting timing data as requests move across services.

The project originated at Twitter in 2012, where engineers built it to diagnose performance issues in the company's rapidly scaling service infrastructure. In mid-2015, the project moved from Twitter to OpenZipkin, an independent community organization that maintains it on GitHub today.

Zipkin is released under the Apache License 2.0, so it can be self-hosted, modified, and used commercially free of charge.

Key Features

Applications send trace data to Zipkin after being instrumented with a compatible tracer or client library. Zipkin supports multiple transport options for receiving this data, including HTTP, Kafka, Apache ActiveMQ, gRPC, and RabbitMQ, and can store traces in memory or in production backends such as Apache Cassandra or Elasticsearch.

The Zipkin UI allows engineers to search traces by trace ID or by filtering on service name, operation name, tags, and duration, making it possible to quickly isolate a slow or failing request.

Zipkin automatically summarizes key performance data, such as the percentage of time spent per service and operation failure rates, and generates dependency diagrams that visualize how requests flow through an application, helping teams identify bottlenecks and deprecated service paths.

Pricing

Zipkin is completely free and open source under the Apache License 2.0. There are no paid tiers, subscriptions, or official commercial editions.

Costs are limited to the infrastructure a team chooses for hosting Zipkin's collector and storage backend, such as servers running Cassandra or Elasticsearch.

Support is community-driven through GitHub issues and community chat channels rather than a paid support contract.

Key Features

Pros & Cons

Pros

  • Completely free and open source with no vendor lock-in
  • Mature project with a long track record dating back to 2012
  • Flexible transport and storage backend options for different scales
  • Useful dependency diagrams for understanding complex microservice call chains
  • Active OpenZipkin community and GitHub repository

Cons

  • Requires manual instrumentation of applications with a compatible tracer
  • No official commercial support or SLA, unlike managed observability vendors
  • Operating storage backends like Cassandra or Elasticsearch adds infrastructure overhead
  • UI and feature set are more basic than some newer commercial tracing tools

Pricing

Frequently Asked Questions

What is Zipkin used for?

Zipkin is used to trace requests as they move across microservices, helping engineers diagnose latency and failure points in distributed systems.

Is Zipkin free?

Yes. Zipkin is open source and released under the Apache License 2.0, with no cost to download, self-host, or modify.

Who created Zipkin?

Zipkin was created by Twitter engineers in 2012 and has been maintained by the independent OpenZipkin community since 2015.

How does Zipkin collect trace data?

Applications are instrumented with a tracer library, then send trace data to Zipkin over HTTP, Kafka, Apache ActiveMQ, gRPC, or RabbitMQ.

What storage backends does Zipkin support?

Zipkin can store traces in memory for testing, or in production backends such as Apache Cassandra or Elasticsearch.

How is Zipkin different from Jaeger?

Both are open-source distributed tracing systems; Zipkin predates Jaeger and originated at Twitter, while Jaeger was created at Uber, with each having its own storage and UI implementation.

Does Zipkin offer a hosted or managed version?

Zipkin itself is a self-hosted open-source project without an official managed cloud offering.

Can Zipkin work with OpenTelemetry?

Yes, many OpenTelemetry-compatible instrumentation libraries can export trace data to a Zipkin backend.

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