Chaport vs 247chatmate

Compare Chaport and 247chatmate on pricing, features, platforms, and ratings — both Live Chat tools, Freemium vs Pricing is not publicly disclosed on the…

At a Glance

 Chaport247chatmate
Primary categoryLive ChatLive Chat
RatingNot documentedNot documented
Pricing modelFreemiumPricing is not publicly disclosed on the website; the existence of a Refund and Cancellation Policy implies a paid offering. Contact the vendor for current plans.
Starting priceFreeNot documented
Free planYesNot documented
Free trialYesNot documented
PlatformsWeb, iOS, Android, Mac, WindowsNot documented
Team collaborationNot documentedNot documented
AI featuresYesNot documented
Public APINot documentedNot documented

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

Chaport

Free — $0 forever
Pro — $29/month (billed annually) annual
Unlimited — $99/month (billed annually) annual

247chatmate

No individual plan breakdown documented yet.

Pros & Cons

Chaport

Pros

  • Usable free plan with 2 operators and unlimited chats/websites
  • Multi-channel messaging including Viber and Telegram, less common among competitors
  • Affordable Pro tier compared to larger customer service suites
  • Available on web, desktop, and mobile

Cons

  • Free plan chat history limited to 60 days
  • Advanced automation (chatbots, knowledge base) only available on the top Unlimited plan
  • Native integrations are limited mainly to Zapier rather than a broad app marketplace
  • Not a full helpdesk/ticketing platform, so may need pairing with another tool for complex support operations

247chatmate

Pros

  • Narrow, clear focus: built specifically to capture WhatsApp leads from WordPress sites rather than being a general-purpose chat widget.
  • Positioned for both direct business owners and agencies/freelancers managing client sites, per its own support documentation.
  • Publishes formal commercial/legal pages (Refund and Cancellation Policy, Licence and Acceptable Use), suggesting a structured, professionally run product.

Cons

  • The public site discloses very little product detail — no visible feature list, screenshots, or plugin walkthrough found in the crawled pages.
  • No pricing or plan information is published on the site, making it hard to evaluate cost before signing up.
  • No company background (founding year, headquarters, team size) is disclosed.

Use Cases

Chaport

  • Small business customer support — Small teams use Chaport's Free or Pro plan as an affordable way to add live chat and messaging support to their website.
  • E-commerce sales chat — Online stores use auto-invitations and multi-channel messaging to engage shoppers and answer pre-sale questions in real time.
  • Agency management of multiple client sites — Agencies use Chaport across multiple websites under one account to manage chat support for several clients.

247chatmate

Read the full Chaport review · Read the full 247chatmate review