Compare Chaport and chat on pricing, features, platforms, and ratings — both Live Chat tools, Freemium vs Freemium: a free-forever Lite tier (single admin,…
At a Glance
Chaport
chat
Primary category
Live Chat
Live Chat
Rating
Not documented
Not documented
Pricing model
Freemium
Freemium: a free-forever Lite tier (single admin, core live chat, Bale integration) plus a one-time-payment Pro tier (919,000 Iranian tomans) that unlocks unlimited operators, Telegram routing, WooCommerce integration, and lifetime free updates.
Starting price
Free
Not documented
Free plan
Yes
Yes
Free trial
Yes
Not documented
Platforms
Web, iOS, Android, Mac, Windows
Not documented
Team collaboration
Not documented
Not documented
AI features
Yes
Not documented
Public API
Not documented
Not documented
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
Chaport
Free — $0 forever
Pro — $29/month (billed annually) annual
Unlimited — $99/month (billed annually) annual
chat
No individual plan breakdown documented yet.
Pros & Cons
Chaport
Pros
Usable free plan with 2 operators and unlimited chats/websites
Multi-channel messaging including Viber and Telegram, less common among competitors
Affordable Pro tier compared to larger customer service suites
Available on web, desktop, and mobile
Cons
Free plan chat history limited to 60 days
Advanced automation (chatbots, knowledge base) only available on the top Unlimited plan
Native integrations are limited mainly to Zapier rather than a broad app marketplace
Not a full helpdesk/ticketing platform, so may need pairing with another tool for complex support operations
chat
Pros
Free tier is genuinely usable (single admin, core live chat, Bale integration) with no forced trial expiry
Replies can be sent from Bale or Telegram directly, so staff don't need to babysit a separate dashboard
Lightweight implementation (under 50KB of JS, lazy load, smart polling) aimed at not slowing down the host site
Deep WooCommerce integration, including chat history inside customer accounts, is included in the Pro tier
One-time Pro price with stated lifetime free updates rather than a recurring subscription
Cons
Site and product content are Persian-only, limiting appeal outside the Iranian market
Multi-platform routing is capped at Bale and Telegram — no WhatsApp, Instagram, or email channel support mentioned
As a self-hosted WordPress plugin it only works on WordPress/WooCommerce sites, not other platforms
No independent reviews, install counts, or customer testimonials are published to verify real-world adoption
Use Cases
Chaport
Small business customer support — Small teams use Chaport's Free or Pro plan as an affordable way to add live chat and messaging support to their website.
E-commerce sales chat — Online stores use auto-invitations and multi-channel messaging to engage shoppers and answer pre-sale questions in real time.
Agency management of multiple client sites — Agencies use Chaport across multiple websites under one account to manage chat support for several clients.