Compare Chaport and snapengage on pricing, features, platforms, and ratings — both Live Chat tools, Freemium vs paid pricing to decide which fits your team.
At a Glance
Chaport
snapengage
Primary category
Live Chat
Live Chat
Rating
Not documented
Not documented
Pricing model
Freemium
paid
Starting price
Free
$45 /mo
Free plan
Yes
Not documented
Free trial
Yes
Not documented
Platforms
Web, iOS, Android, Mac, Windows
Not documented
Team collaboration
Not documented
Not documented
AI features
Yes
Not documented
Public API
Not documented
Not documented
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
Chaport
Free — $0 forever
Pro — $29/month (billed annually) annual
Unlimited — $99/month (billed annually) annual
snapengage
No individual plan breakdown documented yet.
Pros & Cons
Chaport
Pros
Usable free plan with 2 operators and unlimited chats/websites
Multi-channel messaging including Viber and Telegram, less common among competitors
Affordable Pro tier compared to larger customer service suites
Available on web, desktop, and mobile
Cons
Free plan chat history limited to 60 days
Advanced automation (chatbots, knowledge base) only available on the top Unlimited plan
Native integrations are limited mainly to Zapier rather than a broad app marketplace
Not a full helpdesk/ticketing platform, so may need pairing with another tool for complex support operations
snapengage
Use Cases
Chaport
Small business customer support — Small teams use Chaport's Free or Pro plan as an affordable way to add live chat and messaging support to their website.
E-commerce sales chat — Online stores use auto-invitations and multi-channel messaging to engage shoppers and answer pre-sale questions in real time.
Agency management of multiple client sites — Agencies use Chaport across multiple websites under one account to manage chat support for several clients.