Doctolib vs SimplePractice

Doctolib and SimplePractice both sit in healthcare scheduling but at different depths and in different regions. Doctolib is a France-based (Levallois-Perret)…

Best for Doctolib: Patients and healthcare providers in France, Germany, or Italy who want a public, multi-specialty directory for booking appointments and holding video consultations.
Best for SimplePractice: US-based therapists, counselors, dietitians, and other wellness professionals who need scheduling, insurance billing, clinical documentation, and telehealth combined in one system, starting at $49/month per clinician on the Starter plan.

At a Glance

 DoctolibSimplePractice
Primary categoryHealthcare & WellnessHealthcare & Wellness
RatingNot documentedNot documented
Pricing modelSubscriptionsubscription
Starting priceFree for patients; from ~€139/month for practices$49/month (Starter plan)
Free planYesNot documented
Free trialNot documentedYes
PlatformsWeb, iOS, AndroidWeb, iOS, Android
Team collaborationNot documentedNot documented
AI featuresNot documentedYes
Public APINot documentedNot documented

Key Differences

Practice Management Depth

Doctolib: Doctolib's documented features focus on booking, a specialist directory, and video consultations, with no clinical documentation, billing, or payment processing features listed.

SimplePractice: SimplePractice includes clinical documentation templates for behavioral health and wellness fields, insurance billing and claims, integrated payment processing, and group practice management.

A therapist choosing software to run their entire practice needs documentation and billing, not just booking.

Target Market and Geography

Doctolib: Doctolib operates in France, Germany, and Italy and is B Corp certified.

SimplePractice: SimplePractice is US-focused, built around US insurance and regulatory workflows, founded in 2012 in Santa Monica, California.

Regulatory and insurance workflows differ significantly by country, so a platform built for one market rarely transfers cleanly to another.

Pricing Transparency

Doctolib: Doctolib's pricing model and starting price are not published in the available facts.

SimplePractice: SimplePractice publishes tiered pricing: Starter at $49/month per clinician, Essential at $79/month, and Plus at $99/month, each with clearly listed included features.

Published tiered pricing lets buyers self-serve a budget estimate without a sales call.

AI Features

Doctolib: No AI features are documented for Doctolib.

SimplePractice: SimplePractice offers an AI Note Taker add-on that drafts session documentation from audio to speed up clinical note writing.

AI-assisted documentation can meaningfully cut the administrative time clinicians spend after each session.

Free Trial Availability

Doctolib: No free trial is documented for Doctolib.

SimplePractice: SimplePractice's pricing model is listed as "Paid (free trial available)," letting practices test scheduling, billing, and documentation before subscribing.

A free trial lowers the risk of committing to a new practice management system sight unseen.

Feature-by-Feature

Scheduling & Booking

FeatureDoctolibSimplePractice
Online self-schedulingAvailableAvailable
Video / telehealth consultationsAvailableAvailable
Specialist/provider directoryAvailableNot documented
Automated appointment remindersNot documentedAvailable

Clinical & Billing

FeatureDoctolibSimplePractice
Clinical documentation templatesNot documentedAvailable
Insurance billing and claimsUnavailableAvailable
Integrated payment processingNot documentedAvailable
AI note-takingUnavailableAvailable

Company & Access

FeatureDoctolibSimplePractice
Mobile apps (iOS/Android)AvailableAvailable
Published pricing tiersUnavailableAvailable
B Corp certificationAvailableNot documented
Multi-country operationAvailableNot documented

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

Doctolib

Patient Booking — Free n/a
Doctolib Pro (Booking Subscription) — ~€139/month monthly
Telemedicine Add-On — ~€79/month monthly
Doctolib Médecin (EHR) — ~€1,600/year annual
Card Reader Add-On — ~€29/month monthly
Enterprise (Clinics & Hospital Groups) — Custom custom

SimplePractice

Starter — $49/month monthly
Essential — Contact for pricing monthly
Plus — $99/month base plus approx $59/month per additional clinician monthly

Pros & Cons

Doctolib

Pros

  • Appointment booking is completely free for patients, with a simple and widely recognized booking experience
  • Large installed base of roughly 80 million patient accounts across France, Germany, Italy, and the Netherlands makes it easy for practices to be discovered
  • Combines booking, EHR, telemedicine, and insurance processing into one integrated professional platform
  • Well-funded and continuing to invest in expansion, reducing near-term risk of the platform being discontinued

Cons

  • Professional pricing is layered across multiple separate subscriptions (booking, telemedicine, EHR, card reader), which can add up
  • France represents the large majority of revenue, so feature depth and support quality can vary in newer markets
  • Enterprise and multi-practitioner pricing is not published and requires a custom sales conversation
  • As a French-market-first product, some workflows are most mature for the French healthcare system before other markets

SimplePractice

Pros

  • Purpose-built specifically for therapists and health and wellness professionals
  • Combines scheduling, telehealth, documentation, and billing in one platform
  • Large, established user base of over 225,000 practitioners
  • HIPAA-compliant telehealth is built in rather than requiring a separate tool
  • Free trial with a discount available for early sign-up on a paid plan

Cons

  • Pricing rises meaningfully for group practices with per-clinician fees on top of the base plan
  • Some advanced billing and insurance features are limited to higher-tier plans
  • Ownership changes (EngageSmart, then Vista Equity Partners) may raise questions for long-term customers about product direction
  • Learning curve for clinicians unfamiliar with EHR software
  • Primarily built around US insurance and compliance workflows, limiting fit for practices outside the United States

Use Cases

Choose Doctolib: Patients and healthcare providers in France, Germany, or Italy who want a public, multi-specialty directory for booking appointments and holding video consultations.
Choose SimplePractice: US-based therapists, counselors, dietitians, and other wellness professionals who need scheduling, insurance billing, clinical documentation, and telehealth combined in one system, starting at $49/month per clinician on the Starter plan.
Need both: There is no realistic single-practice scenario for using both -- they serve different regions and different depths of functionality. A multinational wellness organization might use SimplePractice for its US clinicians and separately list its European providers on Doctolib, but the facts show no integration between the two.

Doctolib

  • Booking a Doctor's Appointment — Patients search for available doctors by specialty and location and book an appointment online in a few clicks, without calling the practice.
  • Independent Practice Management — Solo practitioners and small clinics use Doctolib Médecin to manage scheduling, patient records, and insurance billing in one system.
  • Telemedicine Consultations — Healthcare providers offer remote video consultations to patients who cannot visit in person, integrated with the same booking and records system.

SimplePractice

  • Solo therapy practice management — Individual therapists use SimplePractice's Starter plan to manage scheduling, notes, and billing without extra administrative staff.
  • Group behavioral health practices — Multi-clinician practices use the Plus plan to centralize scheduling, billing, and documentation across an entire team.
  • Telehealth-first care delivery — Clinicians offering remote sessions use SimplePractice's built-in HIPAA-compliant video instead of a separate telehealth tool.

Frequently Asked Questions

Is Doctolib an EHR like SimplePractice?

No. Doctolib's documented features center on appointment booking, a specialist directory, and video consultations, with no clinical documentation or EHR functionality listed. SimplePractice is a full practice management and EHR system.

How much does SimplePractice cost?

SimplePractice has three published tiers: Starter at $49/month per clinician, Essential at $79/month, and Plus at $99/month, each adding more features like custom treatment plans and analytics.

Does Doctolib publish its pricing?

No, based on the available facts, Doctolib's pricing model and starting price are not published.

Which tool is better for US therapists specifically?

SimplePractice, since it is built around US insurance billing workflows and includes documentation templates tailored to behavioral health and wellness professions, which Doctolib does not document.

Does Doctolib support telehealth?

Yes, Doctolib offers video consultations directly through its platform alongside in-person appointment booking.

Does SimplePractice include AI features?

Yes -- an optional AI Note Taker add-on drafts session documentation from audio recordings to speed up clinical note writing.

Read the full Doctolib review · Read the full SimplePractice review