Doctolib review 2026: how this French healthtech platform lets patients book appointments free, real practice pricing, key features, and alternatives.
Category
Healthcare & Wellness
Pricing
Subscription, from Free for patients; from ~€139/month for practices
Verified
Not yet
Last updated
July 18, 2026
Founded
2013
Headquarters
Paris, France
Free PlanWeb AppiOSAndroid
Overview
Doctolib is a French healthtech platform that lets patients book medical appointments online for free while selling practice management, electronic health record, and telemedicine software to the healthcare professionals on the other side of the marketplace. It is one of Europe's largest healthtech companies, operating primarily in France, Germany, Italy, and the Netherlands.
Founded in Paris in 2013, Doctolib grew from a simple appointment-booking tool into a full healthcare operations platform, gaining significant additional visibility when it was used to coordinate France's COVID-19 vaccination booking system.
Key Features
For patients, Doctolib offers real-time calendar search, online booking, automated reminders, and integrated video telemedicine consultations through its web and mobile apps. For healthcare professionals, Doctolib Médecin adds electronic health records, billing integration, and card-reader hardware support for French national insurance processing.
The platform also supports waiting-list management, recurring patient communications, and, for larger clinics and hospital groups, coordination tools across multiple practitioners and locations.
Pricing
The patient-facing booking experience is completely free. Healthcare professionals pay for the platform: the core Doctolib Pro subscription runs around €139/month, telemedicine access is roughly €79/month, the electronic health record product (Doctolib Médecin) costs about €1,600/year, and a card-reader device adds around €29/month.
Larger clinics, hospital groups, and institutional customers negotiate custom pricing based on practitioner count and modules needed, and a free trial without requiring a credit card is available for evaluating the professional product.
Key Features
Real-Time Appointment Booking — Patients search doctors by specialty and location and book, reschedule, or cancel appointments online in real time, for free.
Telemedicine Consultations — Integrated video consultations let patients see a doctor remotely, with a separate professional subscription for providers.
Electronic Health Records (Doctolib Médecin) — Practice management and EHR software for healthcare professionals, including patient records and billing integration.
National Insurance Card Reader Integration — Hardware and software integration for processing French national health insurance (Carte Vitale) at the point of care.
Mobile Apps (iOS and Android) — Native mobile apps let patients search, book, and manage appointments from their phone.
Multi-Practitioner Practice Coordination — Tools for clinics and hospital groups to coordinate scheduling and records across multiple practitioners and locations.
Waiting List Management — Practices can manage patient waiting lists and fill last-minute cancellations more efficiently.
Pros & Cons
Pros
Appointment booking is completely free for patients, with a simple and widely recognized booking experience
Large installed base of roughly 80 million patient accounts across France, Germany, Italy, and the Netherlands makes it easy for practices to be discovered
Combines booking, EHR, telemedicine, and insurance processing into one integrated professional platform
Well-funded and continuing to invest in expansion, reducing near-term risk of the platform being discontinued
Cons
Professional pricing is layered across multiple separate subscriptions (booking, telemedicine, EHR, card reader), which can add up
France represents the large majority of revenue, so feature depth and support quality can vary in newer markets
Enterprise and multi-practitioner pricing is not published and requires a custom sales conversation
As a French-market-first product, some workflows are most mature for the French healthcare system before other markets
Pricing
Patient Booking Free n/a
Doctolib Pro (Booking Subscription) ~€139/month monthly
Yes. Booking a medical appointment as a patient through Doctolib's website or app is free; the paid subscriptions apply to the healthcare professionals and clinics using the platform.
How much does Doctolib cost for doctors?
The core Doctolib Pro booking subscription is roughly €139/month, with telemedicine access around €79/month, the Doctolib Médecin EHR product around €1,600/year, and a card-reader device around €29/month, all billed separately.
Who founded Doctolib?
Doctolib was founded in 2013 in Paris by Stanislas Niox-Chateau, Ivan Schneider, Steve Abou Rjeily, and Jessy Bernal.
What countries does Doctolib operate in?
Doctolib primarily operates in France, Germany, Italy, and the Netherlands, with an announced expansion into the United Kingdom.
Does Doctolib offer telemedicine?
Yes, Doctolib offers integrated video telemedicine consultations, available to healthcare professionals through a separate paid subscription.
How much is Doctolib worth?
Doctolib reached a valuation of $6.4 billion following a $549 million Series F funding round in March 2022, making it one of Europe's most valuable healthtech companies.