livepolls vs UserTesting

Compare livepolls and UserTesting on pricing, features, platforms, and ratings — both Surveys tools, Freemium vs custom pricing to decide which fits your team.

At a Glance

 livepollsUserTesting
Primary categorySurveysSurveys
RatingNot documentedNot documented
Pricing modelFreemiumcustom
Starting price$0Not documented
Free planYesNot documented
Free trialNot documentedYes
PlatformsNot documentedWeb
Team collaborationNot documentedNot documented
AI featuresNot documentedYes
Public APIYesNot documented

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

livepolls

No individual plan breakdown documented yet.

UserTesting

Advanced — Custom custom contract
Ultimate — Custom custom contract
Ultimate+ — Custom custom contract

Pros & Cons

livepolls

Pros

  • Create a live poll in about 10 seconds with no account required for creators or voters
  • Real-time animated results that update for everyone watching simultaneously
  • Flexible distribution: shareable link, one-line website embed, WordPress shortcode/Gutenberg block, or newsletter poll card
  • Generous free tier with unlimited polls and votes plus REST API access
  • Simple, single-tier pricing at $9/month — no per-poll upgrades or confusing plan ladder
  • Developer-friendly with a REST API, agent/MCP tokens, and webhooks for poll and vote events

Cons

  • Free tier displays a "Powered by LivePolls" badge that only the paid plan removes
  • Free plan is capped at 100 API requests per day, which is limiting for programmatic use
  • Focused narrowly on live polling — not a full survey or forms platform with complex question types
  • Branding customization (theme presets, custom accent color) and vote protection are gated behind Pro

UserTesting

Pros

  • Large, vetted global contributor panel with fast turnaround on studies
  • Combines both moderated and unmoderated research in one platform
  • AI-assisted analysis helps synthesize findings from large volumes of video
  • Enterprise-grade security, compliance, and scalability
  • Strong brand recognition and adoption among Fortune 100 companies

Cons

  • Pricing is opaque and generally out of reach for small teams and solo researchers
  • Enterprise focus means a steeper learning curve and onboarding process
  • Contributor-based studies can be pricier than lightweight tools like Maze or Lookback
  • Some legacy UserZoom features are still being integrated post-merger

Use Cases

livepolls

UserTesting

  • Pre-launch usability testing — Validate a new website or app flow with real users before shipping.
  • Concept and prototype validation — Get qualitative feedback on early-stage concepts and Figma prototypes.
  • Ongoing experience benchmarking — Track experience quality scores over time across releases.

Read the full livepolls review · Read the full UserTesting review